Undergraduate Assistant - Peer Mentor

The Office of Academic Support and Instructional Strategy (OASIS) at Walden University seeks currently enrolled Walden undergraduate students for the 10-hour per week position of Undergraduate Assistant-Peer Mentor. The Peer Mentor role is designed to provide Walden students direct peer support through one-on-one and small group interactions via new student orientation, live events, virtual appointments, course visits, and email outreach. The Peer Mentor will provide guidance from a student perspective, share tips for success, strategies for handling challenges, and share motivational advice. This is an excellent opportunity to develop mentor and coaching skills while supporting Walden peers. The Peer Mentor reports to the Manager of Graduate Assistant Strategy and Support in The Office of Academic Support and Instructional Strategy (OASIS).

As part of your application for this position, please submit a cover letter addressing why you want to be a peer mentor and how your education and experience has prepared you for the position. Applications without cover letters will not be considered.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
In this role, the Peer Mentor will:

• Provide peer perspective and supportive guidance to students in multiple settings such as: new student orientation and welcome classrooms, email interactions, live event presentations, one-on-one mentoring appointments, and virtual drop-in sessions.
• Engage in specific program-level peer support activities in courses, university initiatives, and the OASIS information help desk.
• Provide peers guidance on Walden academic resources, support services, and tips to be successful during the academic journey.
• Meet with students via Zoom for one-on-one peer mentor appointments, present tips and strategies for student success during live events, and contribute peer-focused content to OASIS savvy student blog.
• Analyze student questions and determine the appropriate support resources or department referrals as needed, such as Student Success Advising, Technical Support or Financial Aid.
• Create instructional resources and video tutorials in collaboration with staff for the OASIS student at the center initiatives.
• Be flexible to mentor throughout the week, including evenings and weekends, to best serve the needs of a global student body.
• Attend Peer Mentor team meetings with the Manager of Undergraduate/Graduate Assistant Strategy and Support.
• Commit approximately 40 hours per month (10 hours per week) to this role.

TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED:

• Strong written and verbal communication and interpersonal relationship skills.
• Prior experience teaching, coaching, or mentoring students preferred.
• Skilled at connecting and building rapport with peers from diverse cultural and professional backgrounds.
• Prior experience presenting or creating resource materials.
• Excellent problem-solving and organizational skills.
• Must have excellent attention to detail and proofreading skills.
• Demonstrated working knowledge of Microsoft Office Suite (especially Word, Excel, PowerPoint, Teams, and Outlook).
• Ability to compile and report mentoring interaction and activity data to Manager weekly.
• Ability to adapt to changes of the program cycle and program initiatives during the academic year.

EDUCATION and/or EXPERIENCE:

• Must be a current, active Walden undergraduate student with at least three quarters of enrollment, currently in coursework stage of the program (not in practicum).
• Must be in good academic standing with the university, with 3.0 GPA and no holds on student account.
• Must demonstrate that she/he can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities. 

All your information will be kept confidential according to EEO guidelines.

We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.