Privacy Policy

Personal Information We Collect

We collect personal information to provide and improve the Services we offer and to communicate with you about our Service offerings. We collect personal information in the following ways:

• Information you provide to us: We collect personal information you provide to us as part of the Services, such as when you create an account or request informational materials. Examples of the type of information you may provide to us are:

• Personal information, such as your name, personal and professional mailing address, and email and phone number

• Contact details you provide when you submit a request for information or register to attend an event

• Account or course login credentials

• Information provided on applications for admission

• Payment information

• Information you provide when you create an account

• Information that you provide on social media or in response to promotions and surveys, such as photos, comments, and reviews

• Information resulting from your relationship with us: We may create and maintain information about you in order to provide the Services to you, such as:

• Network IDs and email addresses

• Student identification card number

Information collected automatically: We automatically collect and store certain types of information about your use of the Services, such as information collected through the use of cookies, pixels and other tracking technologies. Examples of the type of information we may collect automatically include:

• Course and webinar enrollment information, course access dates/times and course completion data

• IP address of the device you are using

• Device ID

• Location of your device

• Browser type

• Internet service provider

• Audio recordings for regulatory, quality, and training purposes

• Video recordings from CCTV security monitoring

• Content interaction information, such as files or content viewed, time spent viewing content, and download information

Information from other sources: We may receive information from other sources, such as social media, third-party platforms and forums, contacts, and business partners. Examples of the type of information we may receive from other sources are:

• Personal information, such as your name, personal and professional mailing address, email and phone number

• Profile information, comments, and similar information provided to or on social networks and other forums that connect to us

• Interests, demographic data, and purchasing behavior

Offline data collection: We may collect information from you offline. For example:

• When you attend a conference, event, or other in-person function.

• Over the phone, such as when we discuss donations and fundraising with you

Some of the information we collect may, when combined with other information, be personal information that could be used to identify you. Such information is treated as personal information.

You are responsible for ensuring the accuracy of personal information you provide to us. Inaccurate information may affect your ability to use the Services, the information you receive when using the Services, and our ability to contact you.

Where we need to collect personal information by law, or under the terms of a contract we have with you or in order to provide you with information you have requested, and you do not provide this information when requested, we may be prevented from complying with our legal obligations or we may not be able to perform all or part of the contract we are entering into with you or provide you with the information requested. For example, we require (a) certain information under law in order to process a financial aid application, (b) certain information in order to enroll you in a course, (c) your contact details in order to send you any information you have requested.

How We Use the Personal Information Collected

We use, store, and process the personal information we collect to provide and improve the Services, to support our business functions, as well as to personalize, provide, measure and improve our advertising and marketing.

Some examples of how we use personal information include:

• To provide you with information, products, or services that you request from us (necessary for the performance of our contract with you or otherwise in our legitimate interests to provide you with the relevant information, products, or services)

• To assess your eligibility for admission to certain institutions and programs (necessary in order for us to enter into a contract with you)

• For customer service and customer support purposes (our legitimate interests in providing you with a good service and support)

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us (necessary for the performance of our contract with you)

• To provide you with support and respond to your inquiries, such as to investigate and address your concerns, and monitor and improve our responses (our legitimate interests in providing you with support, responding to your inquiries, and developing and improving our service)

• To provide, personalize, measure, and improve our website experience and to deliver content and product and service offerings based on your advertising customization preferences (our legitimate interests in operating our website and keeping it updated and relevant)

• To analyze student performance (our legitimate interests in understanding more about student performance in order to operate our business and improve our Services)

• To send you information about our or our affiliates’ products, services, and promotions (either your consent (where applicable law requires us to obtain your consent for marketing to you) or our or our affiliates’ legitimate interests in promoting our or their products and services and growing our business)

• To administer promotional activities, such as surveys, sweepstakes, contests, and referrals (either your consent where we request this or our legitimate interests in running such activities in order to promote our business)

• For testing, research, analysis, and product development, such as to develop and improve our websites, products and services, databases and other technology assets, and offerings (our legitimate interests in developing our business and product lines)

• To support our general business operations (our legitimate interests in running and operating our business in a proper manner)

• As described to you when collecting your personal information to fulfill any other purpose for which you provide it

Disclosing Personal Information

We may disclose your personal information to other businesses or entities where it is required in order for the performance of our contract with you, where it is required by law, or where we have another legitimate interest in doing so, as follows:

• To affiliates we control, such as our group companies, only for use in the manner described in this Privacy Policy

• To service providers that perform services on our behalf, such as event organizers and coordinators, data management and storage providers, marketers and advertisers, analytics and research companies, and professional advisors

• To law enforcement agencies, regulators, and courts in response to a court order, subpoena, regulatory requirements or similar legal process, to report any activities we reasonably believe to be unlawful, or as otherwise required by law

• To combat fraud or criminal activity, and to protect our rights, users, and business partners, or as part of legal proceedings affecting Adtalem

• To another entity in connection with a merger, transfer of data assets, reorganization, divestiture, financing, dissolution, or similar corporate event involving all or part of our business

• Otherwise with your consent

Cookies and Similar Technologies

We, as well as third parties that provide content or other functionality for our Services, may use cookies, pixel tags, local storage, and other technologies to automatically collect information through the Services. These tracking technologies are small data files downloaded to or stored on your computer, tablet, mobile phone or other internet-enabled device that enable us to record certain pieces of information whenever you visit or interact with our email communications, website, applications, tools and other online services. These technologies allow us to understand who has interacted with us and also help us to operate our Services more efficiently, personalize your experience on our website, improve our content and offerings, engage in analytics and measurement and show you advertisements in which you may be interested. These technologies also help us deliver online advertising to you.

• Cookies. Our website uses cookies that fall into the following categories: Strictly Necessary, Functionality, Performance, Third-Party and Marketing and Advertising. For more information on cookies, please read our Online Cookie Policy.

• Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded on the website that collects information about users’ engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page.

• Interest-based advertising. We permit third parties to use technologies on our website to collect information about your device and your use of our Services to advertise products and services to you that are tailored to your perceived interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research. Such third parties may act on our behalf, and we may grant them the right to use your information for their own purposes. Typically, the information used for interest-based advertising is collected through cookies and other tracking technologies which recognize the device you are using and collect information about it and your use of our website and other websites and applications over time, including click stream information, browser type, time and date you visited the Services, AdID, precise geolocation and other information. For example, one such third party vendor, Google, shows our ads and uses cookies to serve ads based on a user’s prior visits to this website. We also use data analytics to serve ads based on a user’s prior visits to this website. Click here for more information about Google Ads .

• Analytics. We also use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding visitor behavior and visitor demographics for some of our Services and to develop content. Click here for more information about Google Analytics .

• Social Media. Our website may include social media features, such as Twitter or other widgets. These social media companies may recognize you and collect information about your visit to our website, and they may set a cookie or employ other tracking technologies. Your interactions with those features are governed by the privacy policies of those companies.

Your Choices in Relation to Tracking and Online Advertising

• Users can visit Google Ad for more information about its settings. 

• Users can visit Google Analytics for information on how to opt-out of Google Analytics.

• To opt-out of third-party interest-based advertising from advertisers and third parties that participate in certain self-regulatory programs, please visiting the Network Advertising Initiative and the Digital Advertising Alliance . Alternatively, you may opt-out of this advertising if you are located in the European Union by visiting  Your Online Choices . Opt-outs are generally device and browser specific, meaning that you will need to opt-out on each device and browser you use. Please note, even if you opt-out of interest-based advertising, you will continue to receive generic ads.

• Users can manage their cookie preferences by utilizing the online cookie preference center: Cookies Settings

• For California users, please see our California Notice at Collection and Privacy Notice.

Security

To help protect the privacy and security of your personal information we use reasonable security measures, including administrative, technical, and physical measures. These measures help protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of your personal information. Additionally, we train our colleagues about the importance of confidentiality and maintaining the privacy and security of your personal information.

While we do our best to protect your personal information, please be aware that no security measures are perfect or impenetrable. If you know or have reason to believe that your personal information has been lost, stolen, misappropriated, or otherwise compromised, please see the final section of this policy for ways to contact us.

International Transfer of Personal information

Adtalem operates and processes personal information in multiple jurisdictions. Personal information may be collected, used, disclosed, stored, and processed in a jurisdiction other than where you reside or are located, including in the United States where we are based and in other countries including United Kingdom, Portugal, France, Germany, Canada, Barbados, St. Kitts, and Sint Maarten where the parties listed above are based for the purposes outlined above. These jurisdictions may have data protection laws that differ from your home jurisdiction. For individuals located in the EEA and UK, we are committed to protecting the privacy and confidentiality of your personal information when it is transferred and use appropriate safeguards to protect your personal information where this is required. If you require further information about this you can contact us on the contact details listed at the end of this Privacy Policy.

Retention

We keep personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements and our legitimate interests in maintaining such personal information in our records. In doing this we will have regard to the amount, nature, and sensitivity of the personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and applicable legal requirements.

Third-party Websites

Any links to third-party websites on our site are provided solely as a convenience to you. We do not endorse or make any representations about these websites or any products, materials, or services. Any personal information you provide on these third-party websites is subject to the privacy practices and policies of those sites. We do not accept any responsibility or liability for the privacy practices or content of any websites or services that are not operated by or for us.

EEA and UK Data Subject Privacy Rights

If you are an individual located in the EEA or UK, you have the following rights:

• The right to request access to your personal information,

• The right to edit, correct, and update your personal information,

• The right to request erasure of your personal information,

• The right to restrict processing of your personal information,

• The right to object to the processing of your personal information,

• The right to data portability, and/or

• The right to withdraw your consent, to the extent that we have collected your personal information based on your affirmative informed consent.

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances and as identified above:

• Where it is necessary for our legitimate interests. This can include processing your personal information for the purposes of providing and enhancing the provision of our Services, as well as advertising our products, credentials, designations, services, and information to you

• Where we need to perform the contract we have entered into or are about to enter with you

• Where we need to comply with legal obligations, resolve disputes, and enforce our contractual agreements

• Where we have your express opt-in consent

If you wish to contact us in connection with the exercise of your rights listed above, contact us at [email protected]. Unless we notify you at the time of your request, we will not charge any fee in connection with the exercise of your rights.

You also have the right to complain to or seek advice from a supervisory authority for data protection issues and/or bring a claim against us in any court of competent jurisdiction.

Notice for Individuals in Nevada

If you are a Nevada resident, you can opt out of sales of certain covered information that a website operator has collected or will collect about the resident. You can opt-out by clicking Do Not Sell My Personal Information and managing your preferences in the Cookies Settings

Parents/Guardians

Our Services are not directed to children under the age of 16. We do not knowingly collect any personal information from children under 16. If we become aware that we have unknowingly collected personal information from a child under the age of 16, and do not have parent or guardian consent on file, we will endeavor to delete such personal information from our records. If you believe we are incorrectly processing the personal information of a child under the age of 16, we recommend you contact us as provided in the final section of this policy.

Changes to this Privacy Policy

This Privacy Policy may be updated periodically. If we make material changes, we will attempt to let you know via email or other communication. We encourage you to periodically review this page for the latest information on our privacy practices. As long as you continue to use the Services, you agree to this Privacy Policy and any updates we make to it. We will not, however, use your personal information in a manner that is materially different than what we disclosed to you at the time the personal information was collected without your consent.

How to Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Adtalem Global Education
500 W. Monroe Street
Suite 13
Chicago, IL 60661
Email Us:  [email protected]

California Notice at Collection and Privacy Notice 

Last Updated: April 30, 2021

This Adtalem California Notice at Collection and Privacy Notice (“California Privacy Notice”) should be read in conjunction with the Adtalem Online Privacy Policy. This California Privacy Notice applies to information collected on this website and anywhere the policy is posted (collectively, our “Services”). We have adopted this notice pursuant to the California Consumer Privacy Act of 2018 (“CCPA”) and it applies only to residents of the State of California (“you”).

Scope

Some personal information we collect from you may not be covered by this California Privacy Notice because certain personal information collection and processing activities are exempt from the CCPA. Therefore, this California Privacy Notice and the California privacy rights set out below may not apply to you or to all of your personal information.

Notice at Collection

We may collect the following categories of personal information about you:

• Identifiers, such as, name, postal address, email address, phone numbers, online identifiers, IP address;

• California Customer Records, such as name, postal address, phone numbers;

• Characteristics of Protected Classifications Under California or Federal Law, such as race, sex, gender, sexual orientation, marital status, military or veteran status, nationality

• Commercial Information, such as, products or services purchased, other purchasing or consuming tendencies;

• Internet or Other Electronic Network Activity, such as, browsing history, search history, website or advertisement interaction;

• Geolocation Data, such as, IP address, physical location;

• Audio, Video and Other Electronic Data, such as, photos, call recordings, CCTV footage; and

• Professional and employment-related information, such as business contact details, job title or employer;

• Education information;

• Inferences drawn from online activities and the other data listed in this section such as a profile reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.

We may use your personal information for the following purposes:

• To provide you with information, products, or services that you request from us

• For education purposes as described in our contract with you

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us

• To provide you with support and respond to your inquiries, such as to investigate and address your concerns, and monitor and improve our responses

• To provide, personalize, measure, and improve our website experience and to deliver content and product and service offerings based on your advertising customization preferences

• To send you information about our or our affiliates products, services, and promotions

• To administer promotional activities, such as surveys, sweepstakes, contests, and referrals

• To assess your eligibility for admission to certain institutions and programs

• To analyze student performance

• For testing, research, analysis, and product development, such as to develop and improve our websites, products and services, databases and other technology assets, and offerings

• To support our general business operations

• As described to you when collecting your personal information or to fulfill any other purpose for which you provide it

You can opt-out by clicking Do Not Sell My Personal Information and managing your preferences in the Cookies Settings

Collection, Use and Sharing of Personal Information

The below sets out the categories of personal information that we have collected from you, the sources from which we have obtained it, the purpose for which we collect it and the categories of third parties and other entities with whom we have shared it. It sets out our relevant practices over the last 12 months. Our collection, use, and disclosure of personal information depends on your relationship with us and your interaction with the Services. 

Identifiers, such as, name, postal address, email address, phone numbers, online identifiers, or IP address. California Customer Records, such as, name, address, or phone numbers.

Categories of Sources:

• Directly from you
• Automatically, such as via cookies and other tracking technologies
• Our business partners, affiliates and group companies 
• Third parties
• Your browser or device 
• Social media and third-party platforms 

Business or Commercial Purpose

• To fulfill your requests for products or services
• To fulfill any other purpose for which you provide it
• To protect any other purpose for which you provide it 
• To protect our rights and meet our legal objections
• To provide you with support and respond to your inquiries
• To provide personalise, measure, and improve our website experience
• To customise content 
• For our marketing and advertising purposes
• For testing, research, analysis, and product development 
• To support our general business operations
• To administer promotional activities, such as surveys, sweepstakes, contests, and referrals
• To assess your eligibility for admission to certain institutions and programs 
• For customer service and customer support purposes 
• To analyse student performance 
• To assess your eligibility for admission to certain institutions and programs 
• For customer service and customer support purposes
• Other uses about which we notify you

Categories of Third Parties and Other Entities With Whom We May Share

• Our affiliates and group companies
• Our service providers and business partners
• Third parties
• As may be permitted or required by law, such as with law enforcement and third parties pursuant to legal request or legal proceedings 
• In connection with the sale or restricting of all our parts of our business
• At your request or with your consent 

Characteristics of Protected Classification Under California or Federal Law, such as race, sex, gender, sexual orientation, marital status, military or veteran status, nationality 

Categories of Sources

• Directly from you
• Our business partners, affiliates and group companies

Business or Commercial Purpose 

• To protect our rights and meet our legal obligations 

Categories of Third Parties and Other Entities With Whom We May Share 

• Our affiliates and group companies
• Our service providers and business partners
• Law enforcement and third parties pursuant to legal request or legal proceedings, as may be permitted or required by law

Commercial information, such as, products or services purchases and other purchasing or consuming tendencies

Categories of Sources

• Directly from you 
• Automatically, such as via cookies and other tracking technologies
• Our business partners, affiliates and group companies

Business or Commercial Purpose

• To fulfill your requests for products or services
• To provide you with support and respond to your inquiries
• To provide personalise, measure and improve our website experience
• To customise content
• For our marketing and advertising purposes
• For testing research, analysis, and product development 
• To support our general business operations
• For customer service and customer support purposes
• To analyse student performance 

Categories of Third Parties and Other Entities With Whom We May Share

• Our affiliates and group companies
• Our service providers and business partners

Internet or Other Electronic Network Activity, such as, browsing history, search history, or website or advertisement interaction.

Categories of Sources

• Directly from you
• Automatically, such as via cookies and other tracking technologies
• Our business partners, affiliates and group companies
• Your browser or device
• Social media and third-party platforms 

Business or Commercial Purpose

• To provide, personalize, measure, and improve our website experience
• To customize content 
• For our marketing and advertising purposes
• For testing, research, analysis, and product development 

Categories of Third Parties and Other Entities With Whom We May Share

• Our affiliates and group companies
• Our service providers and business partners
• Third parties

Geolocation Data, such as, IP address or physical location

Categories of Sources

• Automatically, such as via cookies and other tracking technologies 
• Your browser or device

Business or Commercial Purpose

• To provide, personalise, measure, and improve our website experience
• To customise content
• For our marketing and advertising purposes
• For testing, research, analysis, and product development

Categories of Third Parties and Other Entities With Whom We May Share

• Our affiliates
• Our service providers and business partners
• Law enforcement and third parties pursuant to legal request or legal proceedings, as may be permitted or required by law

Audio, Video and Other Electronic Data, such as, photos, call recordings, or CCTV footage

Categories of Sources

• Directly from you
• Our business partners, affiliates and group companies

Business or Commercial Purpose

• To fulfil your requests for products or services
• As security measures for our offices and campuses
• To protect our rights and meet our legal obligations
• To provide you with support and respond to your inquiries
• For our marketing and advertising purposes
• For customer service and customer support purposes

Categories of Third Parties and Other Entities With Whom We May Share

• Our affiliates
• Our service providers and business partners
• Law enforcement and third parties pursuant to legal request or legal proceedings, as may be permitted or required by law

Professional and employment-related information, such as business contact details, job title or employer

Categories of Sources

• Directly from you 
• Our business partners, affiliates and group companies

Business or Commercial Purpose

• To fulfill your requests for products or services
• To fulfill any other purpose for which you provide it
• For testing research, analysis, and product development 
• To support our general business operations 

Categories of Third Parties and Other Entities With Whom We May Share

• Our affiliates and group companies
• Our service providers and business partners

How We Share Personal Information

In the last twelve months, we have disclosed each of the categories of personal information listed above for business purposes, as set out above.

Sales of Personal Information

We disclose the following categories of personal information to third-party cookie and other ad-tech providers, who may further disclose your information throughout the digital advertising ecosystem. Such disclosures may be considered a sale for purposes of the CCPA.

• Identifiers

• Internet or other electronic activity information

• Geolocation data

• Inferences drawn from personal information such as preferences, characteristics and behaviors.

California Privacy Rights: To the extent provided for by law and subject to applicable exemptions, you have the following rights in relation to the personal information about you that we have collected:

• Right to Know: You have the right to request the following information relating to our collection and use of your personal information over the past 12 months:

• Categories of personal information we have collected about you;

• Categories of sources of the personal information we collected about you;

• Business and/or commercial purposes for collecting or, if applicable, selling that personal information;

• Categories of third parties to whom we have disclosed or sold that personal information for a business purpose;

• Specific pieces of personal information we have collected about you;

• Categories of personal information that we have disclosed or sold with a third party for a business purpose; and

• Categories of third parties to whom the residents’ personal information was sold.

• Right to Delete: You have the right to request that we delete your personal information. Subject to certain exceptions, we will endeavor to delete your personal information and direct any service provider to delete your personal information.

• Right to Opt-Out: You have the right to direct us not to sell your personal information to third parties. If you are under the age of 16, you have the right to opt in, or to have a parent or guardian opt in on your behalf, to such sales.

• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of the rights described above.

To Exercise Your Right to Know or Right to Deletion

Right to Know: California residents may make up to two requests to know within a 12-month period. If you would like to exercise your rights, contact us at  [email protected]  or call us 1-866-653-5656.

Right to Deletion: California residents may contact us at  [email protected]  or call us at 1-866-653-5656 to request that we delete your personal information.

Verification: We will need to verify your identify before processing your request. In order to verify your identity, we will generally [either require you to login to your account or we must be able to match certain information you provide us to the information we maintain about you. Certain requests may require us to obtain additional personal information from you. In certain circumstances, we may decline a request to exercise the right to know and/or right to deletion, particularly where we are unable to verify your identity or locate your information in our systems, or as permitted by law.

To Exercise Your Right to Opt-Out

You can opt-out by clicking Do Not Sell My Personal Information and managing your preferences in the Cookies Settings

Minors Under Age 16

We do not “sell” the personal information of consumers we know to be under 16 years of age.

Requests Submitted by Authorized Agents

In certain circumstances, you are permitted to use an authorized agent, as that term is defined by the CCPA (“Authorized Agent”), to submit requests on your behalf where you provide sufficient evidence that the requestor is an authorized agent with written permission to act on your behalf and you successfully verify your own identity with us. An Authorized Agent can make a request on a California resident’s behalf by:

1. For requests to know and delete: (1) providing a valid power of attorney under the laws of California; or (2) providing sufficient evidence to show that the California resident has (i) provided the Authorized Agent signed permission to act on their behalf, (ii) verified their own identity directly with us, and (iii) directly confirmed with us that they have provided the Authorized Agent permission to submit the request on their behalf.

1. For requests to opt-out: submitting a signed permission demonstrating that the Authorized Agent has been authorized by the California resident to act on their behalf.

California “Shine the Light”

In addition to the rights described above, California’s “Shine the Light” law permits California residents to request certain information regarding our disclosure, if any, of certain categories of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year. To make such a request, please send an email to [email protected]. This request may be made no more than once per calendar year.

Do Not Track

Some web browsers may transmit “do-not-track” signals to websites with which the user communicates. We honor and respond to “do-no-track” signals.

Changes to this Privacy Policy

This California Privacy Notice may be updated periodically. If we make material changes, we will attempt to let you know via email or other communication. We encourage you to periodically review this page for the latest information on our privacy practices. As long as you continue to use the Services, you agree to this California Privacy Notice and any updates we make to it. We will not, however, use your personal information in a manner that is materially different than what we disclosed to you at the time the personal information was collected without your consent.

How to Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Cookies Settings.  [email protected]