Salesforce Technology Product Owner

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem was named one of America’s Most Responsible Companies in 2021 and 2023 by Newsweek and Statista, and one of America’s Best Employers for Diversity in 2021 and 2022 by Forbes and Statista. Adtalem’s family of institutions has more than 300,000 alumni and 10,000 employees. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.

#REMOTE

As a Technology Product Owner, you will help to define the vision of the products we create; drive the planning, prioritization and execution of backlogs and deliver new features that support our strategic goals. You will do this based on understanding the relevant end to end business processes, underlying business capabilities and related journey maps and strategies that elevate both student and colleague experiences. 

Salesforce Experience Preferred!

Responsiblities;

Responsible for translating business needs into functional and technical requirements with clear and concise acceptance criteria by understanding the relevant business processes within the assigned portfolio, journey maps of the impacted personas and also understanding the technology capability and functionality that support the relevant business process.

Participates in prioritization and requirements refinement sessions leading to definition of features and stories for technical breakdown and planning, ensuring all requirements are well understood by the delivery teams. 

Assures consistent quality of production ready deliverables before promoting to business owners or end users by conducting or coordinating Quality Assurance Testing. 

Maintain continuous relationships with colleagues across all business functions that are impacted by the assigned portfolio and underlying business capabilities and technology solutions – use these relationships to ensure that timely inputs are provided to support committed deliverables and timelines. 

Coordinates frequently with relevant delivery teams to ensure successful completion of competing priorities and deadlines. 

Engages with vendors to bridge potential knowledge gaps and provide ancillary support to the Business Owners and SMEs as needed. 

Provide ongoing business process, business capability and product knowledge to relevant delivery teams and add to the existing knowledge base to avoid single point of failure knowledge gaps. 

Responsible for progressing all deliverables to “done” status and meet acceptance criteria by coordinating production deployment, post-implementation analysis/feedback, and ongoing support plan. 

Support IT management and business sponsors for considerations involving selecting vendors and providing information on best practices, innovations, and trends for products to ensure that organization’s products meet competitive market demands. 

Support definition of objectives, definition of success metrics and articulation of business outcomes for assigned initiatives and product enhancements, ensuring KPIs and targets are tracked, reported on and support identifying impediments that are preventing from the realization of defined benefits.

Use approved tools and methodologies to manage workloads, communicate progress, ensure timely completion of deliverables and team adherence to maintaining accurately and consistently all delivery related metrics for assigned initiatives. 

Completes other duties as assigned and complies with all policies and standards 

• Preferred - Scrum Product Owner certification (CSPO) or related Product Owner / Product Manager SAFe certification 
• Required  
  • 5+ years of Product Management/Product Ownership/Technical Business Analyst experience owning one or more products in an Agile, SaaS Technology environment other equivalent methodology. 
  • KSAs 
  • Strong leadership and interpersonal communication skills. 
  • Ability to interact with all levels within the organization and work in a fast paced environment with many initiatives. 
  • Ability to manage a variety of business, IT and vendor resources including managing vendor deliverables based on agreed contracts and statements of work.
  • Ability to work independently and make sound decisions with minimal supervision and direction. 
  • Proficient with Agile Product Management, Business Analysis and Business Process Mapping practices and tools. 
  • In-depth knowledge of Agile methodologies, frameworks, and tools (e.g., Scrum, Kanban, ADO, JIRA, Confluence). 
  • Strong analytical skills to resolve issues and determine effective business and alternative IT solutions. 
  • Demonstrate initiative and ability in managing multiple initiatives. 
  • Capability to influence and instill credibility in sponsors, peers and subordinates by meeting initiative milestones, deadlines and budget. 

Education Level;

Required - Bachelor's Degree in Computer Science, Information Technology, Business Administration, or a related field (or equivalent work experience). 

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $59923.09 and $108334.92. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
  
  You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.