Business Process Analyst

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.

Opportunity at a Glance
The Business Process Analyst will work closely with Project Managers, functional groups, stakeholders and technical staff to ensure the accuracy and timeliness of data and information in support of projects.  The role requires strong partnership with business stakeholders to drive process improvement delivery through exemplary process design/improvement/management skills using proven best practice techniques and methodologies.

Responsibilities

• Works with a variety of project teams during various stages of the project to define, analyze, document and publish project data, surveys, business processes, and information exchange requirements.
• Build relationships across the enterprise, and understand at a high level what initiatives are moving forward in other areas of Adtalem Global Education.
• Conducts business systems process analysis and needs assessments in an effort to identify business process improvements.
• Identifies and works with the appropriate Subject Matter Experts to understand and produce business/project data.
• Coordinates User Acceptance Testing (UAT) of respective department functions.
• Communicates with project teams after UAT execution to inform them of results, including any issues, problems or risks with the process or application.
• Manages multiple assignments according to documented plans, monitors, and reports progress to ensure that required work is delivered on time.
• Works closely with all stakeholders to ensure smooth "go live" when new systems or processes are moved into production.
• Develops and maintains a solid knowledge of the federal, state and institutional policies and business processes. Displays willingness to share such knowledge with other stakeholders.
• Archives project documentation, test results and any relevant information according to business standards and processes.
• Work with projects that include a significant strategic delivery to deliver successful results.
• Performs other duties as assigned.
• Complies with all policies and standards.

• Bachelor's degree in business or equivalent work experience.
• 1+ year experience modeling/designing business processes and/or analyzing data to support business decisions/hypotheses. 
• Business operations experience/background.
• Experience with IT systems analysis/design.
• Demonstrated success establishing clear priorities to achieve business outcomes.
• Strong teamwork and interpersonal skills. Ability to interact with all levels within the organization and work with multiple projects simultaneously.
• Superior written and verbal communication skills.
• Excellent organization skills; must be able to manage tasks and projects with minimal guidance.
• Ability to work independently and make sound decisions with minimal supervision and direction.
• Software skills required (Microsoft Project, Word, Excel, PowerPoint, Access, Visio and Outlook).

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $53520.9 and $93918.96. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation