Business Systems Analyst

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.

Adtalem believes in a culture of collaboration, creativity, and innovation, which thrives when we can work flexibly. Depending on your location, this role may be hybrid or remote.

• HYBRID – If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest of the workweek spent working from home.
• REMOTE – If you live over 50 miles from Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL, this role is remote. However, occasional office visits may be required based on business needs, with advance communication for such requests.

Opportunity at a Glance
The Analyst, Business Systems and Analytics delivers reporting with business/operational insights (i.e., business intelligence) and/or provides business system capability that ensures ISS provides exceptional services to ATGE. The Analyst, Business Systems and Analytics builds, maintains, and improves ISS business systems and/or analytical tools. Collaborates with internal and ATGE stakeholders including IT/Product Development and institutions, and delivers on work projects to ensure compliance, efficiency and effective delivery of ISS business systems and analytical tools.

Responsibilities

• Possesses high level of understanding of business areas and/or functions necessary to successfully undertake technical analysis, design, construction and implementation of system enhancements, and perform production maintenance, which supports success of ISS, ATGE and multiple institutions.
• Supports ISS and multiple institutions, potentially leveraging independent systems and data sources.
• Collaborates with stakeholders to make systems and/or analytics/data tools adaptable for efficient and effective stakeholder interactions, decision making and processing functionality. This includes helping provide background on current configuration, assess requirements and proposed solution and testing requirements.
• Creates project / process plans, reports, dashboards, and updates that clearly and intuitively conveys key information to stakeholders for the purpose of supporting quality business decisions.
• Perform annual and ad hoc modifications into system configuration, reports and dashboards to maximize effectiveness. Conducts necessary reviews and validation to ensure quality of deliverables.
• Supports compliance with Federal, State and Institutional regulations. Maintains documents and evidences that support compliance to regulations.
• Performs data validation and testing of new and existing Banner functionalities and technical solutions to satisfy business requirements. Performs testing of solutions against design and business requirements to ensure a quality result which delivers upon targets and expectations.
• Develops and documents User Acceptance Testing processes and adheres to 4 Process Change Controls required by Internal Audit.
• Troubleshoots and provide solutions to Production issues, and anlayzes root cause to find a more permanent fix. Reviews, identifies, and recommends technology and/or data enhancements to resolve issues, support maintenance and improve existing processes and tools.
• Develop and maintain accurate documentation to capture and communicate business requirements, process design, and procedures which clearly communicate with key stakeholders (i.e. IT/Product Management, system vendors and all ATGE/institutions), and provides for internal team user guides, training and business continuity.
• Need to understand system design impacts on processing.
• Responsive and reports status of all projects and issue resolution to appropriate stakeholders and ISS Leadership. Provides proactive updates until through completion/resolution.

• Bachelor's Degree Technology, Business, Analytics, and/or Education concentration.
• 2+ years' experience in computer science / technology / analytics field (in educational setting preferred)
• 3+ years of business process and systems / analytical tools experience.
• Working with applicable business systems (may include Banner, ProSAM, PowerFaids, etc…).
• Experience developing solutions through review of existing processes / reporting / configuration, incorporating business requirements, design, configuration / build, and user acceptance testing.
• Experience working in multiple Information Technology environments preferred.
• Technical skills in understanding SQL queries and Unix/Linux commands.
• Analytical report writing skills using Excel and Power BI.
• Proficient with understanding and analyzing business needs, designing solutions based on needs, and articulating business impacts.
• Detailed and process oriented with demonstrated capabilities in business process design, modeling and requirements analysis; ability to translate into detailed system requirements and/or analytics/reporting specifications.
• Familiarity with Business Process Management (BPM) methodology (is a plus) and desire experience working with tools/technologies required to facilitate process modeling and documentation.
• Displays excellent written and verbal communication skills with colleagues at all levels.
• Excellent collaboration, facilitation, and interpersonal skills.
• Exceptional organization, problem solving, and analytical skills.
• This job requires detailed analysis, interpretive thinking, and the ability to develop innovative solutions to meet current business needs and anticipate future changes.  Individual needs to be able to prioritize competing demands, manage multiple projects and concurrent tasks, and adapt to changing priorities.  Must be results driven and committed to meeting set deadlines for established deliverables.  Must be capable of working with business and technical team members at all levels of the organization.

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $41419.01 and $75065.24. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation