Company Description
About Walden University
Walden University, an Adtalem Global Education institution, supports a diverse community of adult learners from across the U.S. and other countries, who seek to achieve their academic goals and make positive, lasting social change in their professions and communities. Walden offers more than 100 online degree and certificate programs, for students pursuing a bachelor’s, master’s, doctoral or certificate. Walden University has graduated more than 174,000 students and is accredited by the Higher Learning Commission.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
Visit WaldenU.edu for more information, and follow on Twitter, Instagram, Facebook, Instagram and LinkedIn.
Job Description
Opportunity at a Glance
The Academic Program Coordinator is responsible for providing general support and specialization coordination within the program. The assistant will report to the Program Director for the program and work closely with the Faculty, Academic Advising team, Event/Residency team, the Registrar Office, and the College Administration team.
Responsibilities
- Develop and/or maintain mechanisms to communicate Mentor and Doctoral Study policies and procedures to students, academic advising, and college administration (i.e., power point presentations, flowcharts, frequently asked questions, information handouts, web page, etc.).
- Monitor the implementation of policies and procedures related to Mentoring and Doctoral Study.
- Where such policies and procedures are lacking, the coordinator will assume initiative in developing proposals for improved policy.
- Coordinate with the administrative coordinator and staff in the timely communication of faculty mentor assignments to individual faculty and students to meet enrollment deadlines.
- Assist the program director in research relating to program initiatives.
- Assist the PD in monitoring and coordinating all catalog changes and updates for the Program.
- Assist in ensuring all Program changes are properly and timely communicated to all stakeholders by assisting with the timely distribution of communication documents.
- Assist the Director in the dissemination of proactive communications for faculty and learners.
- Assist the Program Director as needed in support of Business Accreditation initiatives.
- Gather data for the Program Director that will be used to monitor attrition levels to understand causes.
- Assist the Program Director in preparing and transmitting by mail, when indicated, their formal responses to students, using established approaches and templates, allowing for the Director's personalized response to the student.
- Coordinate with Academic Advising to support satisfactory student experience, including, as approved by the Program Director, outreach directly to students who have academic or process questions or matters of academic concern.
- Assist the Director in maintaining the data for faculty with respect to the institution's official Faculty Expertise Database.
- This will include follow-ups with faculty to ensure the data is entered and up to date. Assist the director in tracking faculty student loads to comply with Program goals.
- Assist the director in coordinating course lead assignments.
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications
- PhD is required
- Experience in online distance-learning environment a must.
- Experience working with students in an educational environment.
- Demonstrate proficiency in operating a Windows-based platform especially Excel and learn the institution's administrative database.
- Flexible to work evenings and weekends.
- Excellent analytical, problem solving, written and verbal communication, detail-oriented, multitasking, and organizational skills.
- Excellent time management skills, able to set and meet deadlines.
- Creative, innovative, strategic, and able to work independently.
- Able to anticipate future trends and problems and plan for them accordingly.
- Ability to travel as business needs require.
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.70 and $32.86. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
