Company Description
About Chamberlain University
Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 23 locations and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with six Specialty Tracks, and a Doctor of Nursing Practice (DNP). Our College of Health Professions offers online options with a Master of Public Health degree, Master of Physician Assistant Studies, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Adtalem Global Education, at www.chamberlain.edu.
There is one very significant way Chamberlain is different than other Universities - Chamberlain Care®. Healthcare education is offered in a culture of service excellence and care in four ways: care for self, care for colleagues, care for patients/clients, care for all. By living Chamberlain Care®, we’ve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide.
Chamberlain Care® is the guiding principle we provide to each other and to our students to help our students achieve their goals, reach their dreams and impact healthcare at a national level.
If you're ready to live Chamberlain Care®, we invite you to apply today!
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
Job Description
Opportunity at a Glance
This position is primarily responsible for coordinating and maintaining student and faculty healthcare requirements records for all Chamberlain University programs. This position is representative of the University's mission and philosophy to stakeholders; including but not limited to students, faculty, leadership, clinical/practicum coordinators, admissions, student services, outside agencies and community.
Responsibilities
- Effectively communicate with CARE to students, organization leaders and other groups to relay relevant information in a clear and concise manner.
- Maintain expected service levels related to accessibility and responsiveness.
- Keep stakeholders informed in a timely manner with changes, challenges and updates within the department via trainings and regular communications.
- Analyze data and propose solutions or improvements when necessary.
- Completes other projects and duties as assigned
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications
- Bachelor's Degree Required
- Healthcare experience/medical terminology with basic knowledge of immunizations Preferred and
- 3 Minimum years customer service experience with a focus on customer satisfaction and one-contact resolution. Required and
- 1 years equivalent experience working in an educational institution. Required
- Excellent verbal & written communication skills with the ability to professionally interact with students and colleagues at varying professional levels.
- Candidate must have the ability to work independently or within a team environment.
- Ability to successfully balance multiple tasks simultaneously with competing deadlines while maintaining attention to detail
- Ability to take ownership from start to completion, and meet deliverables of assigned tasks and projects in a timely manner.
- Proficiency with Microsoft Office Suite programs including Word, Outlook, PowerPoint and Excel.
- Strong problem-solving and analytical skills required.
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $27.36. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
