Business Systems Analyst- Registrar (Banner or Degreeworks)

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.

Opportunity at a Glance
The Business Systems Analyst position is responsible for managing and building Registrar and Degree Audit related configuration in Banner and DegreeWorks. This involves coordinating with Business Operations ss, Registrar Operations and technical teams to define requirements, assess impact, do the actual build in the system and perform testing. This position also handles day to day cases with regards to student degree audit corrections, program progress guide exceptions, scribing updates if needed, program and course configuration in Banner, and other registration-related system maintenance activities.

Responsibilities

• Handle program and course build and configuration in the Banner student information system. This involves creating new courses and managing changes to existing courses (e.g. attributes, credit and bill hours, etc., updating equates and pre-requisites).
• Update and correct student degree audits to ensure that students are able to see an accurate picture of their program requirements and status in both Banner and DegreeWorks.
• Perform daily and scheduled production maintenance tasks and fulfill customer requests. Ensure that SLAs are met, timely updates are entered on the customer relationship management tool and related business processes run smoothly.
• Troubleshoot and provide solutions to Production issues, and analyze root cause to find a more permanent fix.
• Maintain existing and create new program progress guides in the DegreeWorks Scribe to fulfill business requirements
• Maintain existing degree audit setup in the Banner student information system.
• Coordinate with stakeholders to translate business needs into deliverables within the due date. Provide clear and timely status of tasks and initiatives to stakeholders.
• Test any system updates related to systems managed. Perform data validation and testing of new and existing Banner and DegreeWorks functionalities and technical solutions to satisfy business requirements
• Develop and maintain accurate documentation to capture and communicate business requirements, process design, policy and procedures which clearly communicate with key stakeholders.  Collaborate with partners to develop business requirements leading to successful project outcomes. Inform and drive innovative approaches for assigned solutions. Adheres to project methodology, change and quality management, and departmental procedures.
• Good ability to interact in a team environment with peers and members of other teams that might even be located remotely
• Completes other duties as assigned.
• Complies with all policies and standards. Perform compliance-related tasks as required by the audit group

• Must have Banner or DegreeWorks Student Information Systems experience.
• Experience in performing registrar functions.
• Experience in higher education.
• Experience in configuration and scribing in DegreeWorks or a similar application. Understanding of degree audits and handling related changes.
• Excellent listening, verbal and written communication skills; ability to communicate effectively at all levels of the organization.
• Strong collaboration and interpersonal skills.
• Demonstrated ability to perform duties and responsibilities on time with moderate supervision.

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $42661.58 and $75065.24. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation