Business Process Associate

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.

The position supports the simplification and standardization of business processes. The role requires strong partnering with business stakeholders to drive process improvement delivery through exemplary process design/improvement/management skills using proven best practice techniques.

Responsibilities

• Maintains a thorough understanding of related programs, policies and procedures.

• Maintains a thorough understanding of guidelines and regulations.

• Assists with identification of opportunities, development of business plans, strategies and approaches to take advantage of business opportunities based on policy and regulations changes that need to be operationalized.

• Leverages project management methodology for discovery, project planning, facilitation and assessment of project success and benefits.

• Provide hands-on team leadership, coaching and process improvement subject matter expertise.

• Facilitate updates, progress status reporting, definition of measures, and generation of project ideas.

• Lead multiple projects across multiple departments.

• Provide procedure details to trainers for development of training and updated policies.

• Builds documentation, defines training needs, assist in building training materials, and tests system/process configuration.

• Report progress directly to manager and obtains final approval from appropriate departments including Regulatory Affairs prior to implementation.

• Ensures timelines are met, and project goals are attained.

• Performs other duties as assigned.

• Complies with all policies and standards.

• Bachelor's Degree Required or equivalent experience Required.
• 1 Business operations experience in the area of support Preferred.
• 2 in change management, project management, process improvement & implementation, etc. Required.
• Ability to communicate effectively with technical or IT process and business owners.
• Sound working knowledge and experience using and applying process improvement best practices and techniques/methodologies in a structured project environment.
• Strong proficiency in leveraging Microsoft Office tools to create plans, reporting and visualization of project updates.
• Proven ability to set priorities and deadlines and ensure projects are completed.
• Self-motivated and willing to take ownership of, and quickly resolve, complex issues.
• Strong analytical and problem-solving skills to resolve issues and determine effective business and alternative solutions.
• Strong quantitative and qualitative skills; detail oriented with ability to see the big picture.
• Effective team player with presentation, facilitation, consulting, and communication skills; ability to effectively work at a high level and a detailed level.

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $50,000.00 and $80,000.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation