Business Process Analyst

About Walden University

Walden University, an Adtalem Global Education institution, supports a diverse community of adult learners from across the U.S. and other countries, who seek to achieve their academic goals and make positive, lasting social change in their professions and communities. Walden offers more than 100 online degree and certificate programs, for students pursuing a bachelor’s, master’s, doctoral or certificate. Walden University has graduated more than 174,000 students and is accredited by the Higher Learning Commission.

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

Visit WaldenU.edu for more information, and follow on Twitter, Instagram, Facebook, Instagram and LinkedIn.

 

Opportunity at a Glance

The Business Process Analyst will work closely with Project Managers, functional groups, stakeholders and technical staff to ensure the accuracy and timeliness of data and information in support of projects.  The role requires strong partnership with business stakeholders to drive process improvement delivery through exemplary process design/improvement/management skills using proven best practice techniques and methodologies.

Responsibilities

• Works with a variety of project teams during various stages of the project to define, analyze, document and publish project data, surveys, business processes, and information exchange requirements.

• Build relationships across the enterprise, and understand at a high level what initiatives are moving forward in other areas of Adtalem Global Education.

• Conducts business systems process analysis and needs assessments in an effort to identify business process improvements.

• Identifies and works with the appropriate Subject Matter Experts to understand and produce business/project data.

• Coordinates User Acceptance Testing (UAT) of respective department functions.

• Communicates with project teams after UAT execution to inform them of results, including any issues, problems or risks with the process or application.

• Manages multiple assignments according to documented plans, monitors, and reports progress to ensure that required work is delivered on time.

• Works closely with all stakeholders to ensure smooth "go live" when new systems or processes are moved into production.

• Develops and maintains a solid knowledge of the federal, state and institutional policies and business processes. Displays willingness to share such knowledge with other stakeholders.

• Archives project documentation, test results and any relevant information according to business standards and processes.

• Work with projects that include a significant strategic delivery to deliver successful results.

• Performs other duties as assigned

• Complies with all policies and standards

• Bachelor's Degree in business required or other related field required/equivalent work experience. 
• 1+ year experience modeling/designing business processes and/or analyzing data to support business decisions/hypotheses. 
• Business operations experience/background Preferred and
• Experience with IT systems analysis/design Preferred
• Demonstrated success establishing clear priorities to achieve business outcomes.
• Strong teamwork and interpersonal skills. Ability to interact with all levels within the organization and work with multiple projects simultaneously.
• Superior written and verbal communication skills.
• Excellent organization skills; must be able to manage tasks and projects with minimal guidance.
• Ability to work independently and make sound decisions with minimal supervision and direction.
• Software skills required (Microsoft Project, Word, Excel, PowerPoint, Access, Visio and Outlook).

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $53,520.9 and $93,918.96. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation