Specialist, Academic Support

Overview of OASIS

Walden University’s Office of Academic Support and Instructional Services (OASIS) provides academic support, instruction, and resources for Walden undergraduate, master’s, and doctoral students. Following Walden’s Success by Degree framework, OASIS aligns our instructional support with university-wide, degree-level learning outcomes. OASIS staff members collaborate with each other and teams across Walden to connect students with flexible, seamless academic support where and when they need it.

Overview of Role

As a member of the OASIS Master’s Academic Support team, the specialist plays a pivotal role in supporting the development of academic and professional skills among Walden master’s students. Specifically, the master’s specialist will regularly provide academic support in asynchronous paper review appointments, live instructional events, and the development of web-based support resources. The specialist will also join OASIS and/or university working groups, collaborate on projects, and participate in professional development. Additionally, the person in this role will develop an expertise in the unique needs of Walden’s master’s students to help inform the team’s vision and work. Key traits sought for the person in this role include being collaborative, proactive, flexible, growth-minded, and organized. The person in this role will bring heart to their work with students and with colleagues.

Walden’s Values and Mission 

Walden University provides a diverse community of career professionals with the opportunity to transform themselves as scholar-practitioners to effect positive social change. Students, faculty, and staff choose Walden because of our commitment to social change, and we keep our values in mind with every action we take. 

We are a teaching institution specializing in online higher education. We are committed to inclusive teaching and learning in all our academic endeavors with intentionality, using a framework of shared accountability to enhance and advance the equitable health and wellbeing of communities, systems, and organizations.

Our Students

Walden is a broad-access institution. We teach the students we have, nurture their curiosity, and support them as they develop academic skills to reach their degree goals. Walden serves a majority female-identifying student body, with over 40% African American and Black students and over 40% White students, as well as over 15% Latino/a/x and Asian and Pacific Islander students. We proudly embrace our LGBTQIAA+, (dis)abled, and first-generation college students, working parents and caregivers, as well as military veterans, and the unique cultural, linguistic, ethnic, and religious backgrounds of all our students. Most importantly, we acknowledge the impact of intersectionality on the lives of our students, and we strive to provide community, support, and rigor tailored to the individuals that are our students.  

Adtalem believes in a culture of collaboration, creativity, and innovation, which thrives when we can work flexibly. 

• REMOTE – If you live over 50 miles from Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL, this role is remote. However, occasional office visits may be required based on business needs, with advance communication for such requests.

Essential Duties and Responsibilities

• Experience in providing academic writing instruction, especially in distance learning environments. ( Familiarity with APA Style - Preferred).
• Excellent organizational, communication, and team participation skills.
• Excellent problem-solving skills.
• Experience working with diverse and/or underserved student populations
• Ability to work with individuals from diverse cultural and professional backgrounds.
• Experience and/or training in curriculum design or development.
• Prior experience planning and leading live instructional events.
• Experience collaborating with others in projects and initiatives.
• Technical savviness using virtual communication tools and online platforms such as Microsoft Teams, Office, Zoom, etc.
• Experience using online learning platforms such as Blackboard, Canvas, etc.
• Adaptable to new responsibilities and initiatives.
• Experience in providing detail-oriented support, such as editing or publication-related skills.
• Ability to work independently and to collaborate in teams.
• Availability to work outside of usual business hours, including weekends and late evenings, for occasional live instructional events.

Qualifications

• Master’s degree in English, Composition, Creative Writing, or similar. Required.
• Experience working with students in a diverse educational environment.
• Experience providing instruction, tutoring, or other student support.
• Experience teaching and/or learning in online learning management systems (such as Blackboard, Canvas, etc.) preferred.

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $49199.33 and $86253.75. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation