Senior Manager- Change Enablement

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

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The Senior Change Manager of AI Adoption will lead change management initiatives to support the successful implementation and adoption of AI-driven solutions within business units in a hub and spoke model. This role will develop and execute change management strategies, engage key stakeholders, conduct impact assessments, design communication plans, and collaborate with cross-functional teams to drive AI adoption in 10x workflows. The ideal candidate will have a strong background in change management, preferably in education or technology environments, with proven experience in supporting large-scale digital or AI transformation initiatives.

• Develop and execute structured change-management strategies and plans that maximize employee adoption and minimize resistance across enterprise initiatives.
• Collaborate with the Director and senior leaders to establish change program governance and monitor milestones and risks.
• Identify and engage key stakeholders across business function owners to ensure alignment and advocacy for change initiatives.
• Cultivate stakeholder relationships to facilitate the adoption of AI-enabled practices.
• Conduct thorough readiness and alignment assessments to determine the scope, risks, and necessary interventions for successful change state transitions.
• Develop and execute a multi-level communication strategy that effectively articulates the vision, benefits, and expectations of AI initiatives to various organizational levels and employee groups, including executives, department leads, end users, and change champions.
• Design and deliver targeted communication plans at different stages of the change process, ultimately facilitating a smoother transition to AI-driven practice adoption.
• Provide guidance and reinforcement to sponsors and direct managers ensuring they are equipped to effectively support and champion the change initiative among their teams.
• Work closely with program managers, analysts, and AI SMEs to define training needs and deliver programs that build confidence and competence with AI capabilities into 10x workflows.
• Establish KPIs and feedback mechanisms to monitor change effectiveness and end user sentiment, making adjustments to drive continuous improvement.
• Measure progress, identify risks, and prepare mitigation strategies derisk ROI, adoption, and operational objectives.
• Performs other duties as assigned.
• Complies with all policies and standards.

• Bachelor's Degree Required and Master's Degree Preferred.
• Eight (8) plus years Experience in change management, preferably in education or technology environments.
• Proven experience supporting large-scale digital or AI transformation initiatives.
• Familiarity with Organizational Change and Digital Transformation concepts and best practices.
• Familiarity with AI tools and trends, especially in educational contexts.
• Ability to apply change management methodologies including Prosci/ADKAR.
• Familiar with Agile and the integration of change management best practices.
• Proven ability to manage digital change initiatives and shape how the stakeholders at multiple levels are engaged in the change.
• Comfort within consulting and navigating key relationships. Strong ability to exercise informal influence, inspire action from others, and practicing of the concept ‘Leading Up’.
• Ability to put our existing templates, tools, and methods into action, while also remaining critical, prescriptive, and creative on every project.
• Ability to work independently on multiple projects simultaneously and engaging supervisor as needed.
• Keen attention to detail and complex problem-solving abilities.
• Self-motivated and willing to take ownership of, and quickly resolve, complex issues.
• Excellent written and verbal communication skills.
• Ability to communicate effectively with technical or IT process and business owners. Skill is translating complex and technical information into accessible language.
• Strong interpersonal and facilitation skills with the ability to influence at all organizational levels.
• Understanding of regulatory frameworks affecting AI implementation.

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $80,337.00 and $145,077.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
  
  You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation