Innovation & AI Operations Director

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

Visit Adtalem.com for more information, and follow us on LinkedIn and Instagram.
 

The Innovation & AI Operations Director will be instrumental in driving the successful execution of Adtalem's enterprise AI and innovation strategy. Reporting directly to the VP of Innovation & AI, you'll orchestrate both ongoing operations and strategic project delivery across a dynamic portfolio of high-priority initiatives. You'll serve as the operational backbone that ensures seamless project coordination, stakeholder alignment, and continuous process optimization—driving results with clarity, speed, and precision.

This is the perfect role for an operations-minded project professional who thrives on managing complex workflows, facilitating cross-functional collaboration, and building the systems that help innovative teams execute at scale.

Project Coordination & Tracking

• Support the planning and tracking of projects across the innovation portfolio.
• Maintain project trackers and help keep teams accountable to timelines and deliverables.
• Prepare summaries of project status, risks, and next steps.

Strategic Project Management & Operations

• Lead end-to-end project coordination across the innovation portfolio, from initial planning through successful delivery.
• Design and maintain comprehensive project tracking systems that ensure accountability to timelines, budgets, and deliverables.
• Develop executive-ready project status reports highlighting progress, risk mitigation strategies, and resource optimization opportunities.
• Implement standardized project management methodologies and operational frameworks.

Operational Support

• Help streamline how the Innovation & AI team works—supporting process documentation, internal communications, and knowledge sharing.
• Proactively identify operational inefficiencies and help implement scalable solutions quickly.

Dashboard & Reporting Support

• Build and update simple dashboards and reporting tools that show progress on innovation initiatives.
• Assist in preparing materials for leadership updates and team meetings.

Business Intelligence & Reporting Support

• Build and maintain simple operational dashboards and reporting tools that provide real-time visibility into innovation initiatives.
• Transform complex project data into compelling executive presentations and strategic updates.

Meeting Facilitation & Follow-Through

• Orchestrate high-impact cross-functional meetings, including strategic agenda development, stakeholder coordination, and comprehensive action item management.
• Partner with leadership and Executive Assistant to design meeting frameworks that drive decision-making and accelerate execution.
• Build sustainable processes for knowledge transfer, stakeholder communication, and organizational alignment.

External & Internal Coordination

• Manage multi-stakeholder relationships with vendors, academic partners, HR, IT, and other key business units.
• Contribute to building shared understanding across teams by summarizing insights, meeting notes, or pilot updates.
• Translate technical insights and project updates into actionable intelligence for diverse audiences.

• Bachelor's degree in Technology or business related field.
• Five (5) to seven (7) years of relevant experience in operations, consulting, project coordination, or business analysis.
• Strong written and verbal communication skills.
• Detail-oriented and highly organized.
• Proficient in tools such as Excel, PowerPoint, Teams, and project tracking platforms.
• Comfortable working in a fast-paced, cross-functional environment.
• Interest in innovation, AI, or business transformation a plus.

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $100,171.61 and $181,034.70. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
  
  You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation