Release Engineer-Hybrid

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem was named one of America’s Most Responsible Companies in 2021 and 2023 by Newsweek and Statista, and one of America’s Best Employers for Diversity in 2021 and 2022 by Forbes and Statista. Adtalem’s family of institutions has more than 300,000 alumni and 10,000 employees. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.
 

Opportunity at a Glance
 

The position is responsible for the implementation, maintenance, performance tuning, and capacity management for all organizational systems as directed by management and senior staff.  This position will provide 1st tier level support.

Responsibilities

• Work closely with project managers, system administrators, QA Analysts, DBAs, and Development teams during the development, test, and launch phases of the software development life cycle, to configure and release application/web site code into QA and Production environments.
• Track application configuration through Development, QA, and Production environments.
• Manage release schedules and coordinate releases for multiple applications in Windows and Linux environments.
• Manage Azure Repo GIT source code control systems
• Perform root cause analysis, practice risk mitigation, and moderate conversations between multiple stakeholders.
• Define and manage change control process for development and release readiness criteria and ensure all changes meet criteria prior to deployment
• Accounting for any dependencies and risks along the way; identify issues and perform root-cause analysis to ensure they are not repeated.
• Facilitate release activities across all Salesforce Development and Administrator teams, ensuring quality and timely deployments across environments
• Work with Salesforce Development Team(s) to maintain allowed Test coverage in salesforce and resolve all the Deployment errors.
• Monitor all lower environments (Salesforce Sandboxes) for release process / creating and synchronizing sandbox metadata and appropriate data sets
• Validate Post Release Activities /Track release metrics to improvement and report successes/failures to stakeholders and Teams
• Work with Salesforce Support Team – Coordinate Salesforce Release Calls, and Support Activities
• Should have strong understanding of deployments using Force.com migration tools (Salesforce Tools IDE, GITHub, and Version Control)
• Perform and Support on Salesforce Administration Activities
• Responsible for maintaining consistency between Salesforce sandbox environments, from Development through SIT, UAT and Production.
• Host weekly (and adhoc) calls with internal business admins, internal development teams, and Salesforce Support to plan and prepare all production facing releases.
• Perform as primary liaison between IT and internal & external Audit teams to provide any information requests.

#LI-Hybrid

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Incumbents will be evaluated, in part, based on performance of each essential function.  
⦁    5+ years of overall SDLC experience.
⦁    3+ years of Software Release Management experience with these hands-on competencies:
1.    Using version control (Azure DevOps Repo preferred)
2.    Reviewing and following deployment instructions provided by the Development team
3.    Implementing and executing build scripts (Azure DevOps Pipeline)
4.    Packaging and versioning the various components of deployment packages
5.    Deployment to non-Development environments, with attention to detail related to environment-specific configuration settings
⦁    A proven Salesforce Release Manager who will take ownership of all aspects related to ensuring a ‘healthy’ Salesforce.com platform.
⦁    Minimum 5+ years’ experience on the Salesforce platform inclusive of release management, Salesforce Administrator, and implementing Salesforce.com technology-based solutions
⦁    Experience of working on global Salesforce.com platform and the implications related to Release Management
⦁    Experience managing the release processes for business on-boarding projects and data migrations
⦁    Hands on experience with Salesforce.com configurations, roles, profiles, and other permission controls
⦁    Ability to communicate effectively and confidently with team members.
⦁    Productive with moderate supervision
⦁    Dynamic and flexible in their approach to work
⦁    Communicate clearly and effectively in both written and verbal formats
⦁    Good knowledge and experience with AppExchange products and understanding of how to install/de-install
⦁    Demonstrated success communicating across a variety of audiences, including Business Leadership and Staff, Project Managers, Business Analysts, Developers, Quality Assurance Staff, Systems Administrators, Database Administrators, and IT Operations Staff.
⦁    Experience using MuleSoft, a plus.
⦁    Experience using ServiceNow, a plus.

BUSINESS COMPETENCIES:

• Technical Knowledge
• Sensitivity to Customer Needs
• Ability to Remain Focused
• Leadership Skills
• Excellent Oral and Written Communications Skills
• Detail oriented with the ability to record, organize, and communicate detail
• An interest in people, and the ability to grow relationships is key
• A broad technical knowledge base, with the ability and desire to keep informed of emerging technology.
• Skill in organizing and motivating resources, and the ability to drive and account for work
• A propensity and willingness to learn new technologies
• Excellent problem-solving skills.
• Strong organizational and communication skills.
• Experience with defect tracking systems and other software life cycle management tools.
• Familiarity with a variety of software build tools and methods in both Windows and Linux.

Education and Training:

• Preferred:
  • Salesforce Certifications – Salesforce Administrator, and Salesforce Advanced Administrator

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $51962.03 and $93918.96. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including.

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.