Company Description
Walden University is a member of Adtalem Global Education (NYSE: ATGE). More than 50 years ago, Walden University was founded to support adult learners in achieving their academic goals and making a greater impact in their professions and communities. Students from across the U.S. and more than 115 countries are pursuing a certificate, bachelor’s, master’s, or doctoral degree online at Walden. The university offers more than 100 online degree and certificate programs. Walden University is accredited by The Higher Learning Commission, hlcommission.org. For more information, please visit WaldenU.edu and WaldenFacts.com.
Job Description
Opportunity at a Glance
Under minimal supervision, the Manager, Enrollment will manage, coach and help to develop their enrollment team. They will be charged with meeting and exceeding enrollment budgets. They will also help with the interviewing and hiring process of new enrollment team members. They will work with the manager of enrollment development to ensure the highest level of performance is achieved from their team. They will have the authority to initiate disciplinary action for non-performers as well as rewarding those that perform. They will execute performance reviews for each advisor and team lead on their team.
Responsibilities
- Manage daily functions of their respective enrollment team.
- Meet and exceed set enrollment targets on a regular basis.
- Coach, mentor and help train enrollment advisors.
- Work with other managers to develop best practices.
- Perform and execute quarterly reviews and submit annual reviews for approval.
- Help with the interviewing and hiring of new enrollment staff.
- Help to develop new strategies for success for enrollment department.
- Work on assigned committees and teams within the organization.
- Work with academics in communicating new policies and changes that impact enrollment.
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications
- Bachelor's Degree Bachelor's Degree required. Required
- At least (4+) four years of work experience in customer service Personal computer skills; working. knowledge of Microsoft Office (Word, Excel, Power Point) and some Internet applications.
- Excellent organizational and communication skills Excellent project management skills.
- Ability to work in a fast paced environment.
- Work well with both customers and co-workers.
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $68637.22 and $124230.14. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- Participation in Adtalem’s Flexible Time Off (FTO) Policy
- 12 Paid Holidays
For more information related to our benefits please visit: https://careers.adtalem.com/us/en/benefits.
We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.
