Banner Systems Analyst- Accounts Receivables

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.

The Banner Systems Analyst– Accounts Receivables position delivers business system capability that ensures ISS provides exceptional services to ATGE. Leverages resources and analytical/system development expertise to provide ISS colleagues and stakeholders with data, information and insight presented in a way that enables informed decision making. The Sr Analyst, Business Systems and Analytics builds, maintains and improves ISS business systems. As a senior business systems analyst, takes a lead role in identifying improvement opportunities and leads projects for successful implementation and completion. Facilitates and promotes collaboration with internal and ATGE stakeholders including IT/Product Development and institutions, and coordinates/drives work projects to ensure compliance, efficiency and effective delivery of ISS business systems. Provides training and mentorship/guidance to fellow or less experienced analysts and provides constructive feedback for their personal development and growth within the organization.

Responsibilities

• Leverages strong skill and expertise in business systems and/or analytics, specifically in the Accounts Receivables (AR) module, to successfully lead functional/technical analysis, design, construction, testing and implementation of system enhancements, and perform production maintenance, supporting the success of ISS, ATGE and multiple institutions.
• Supports ISS and multiple institutions, potentially leveraging independent systems and data sources. This involves gaining expertise in AR policies and setup for the different institutions supported by the team.
• Facilitates and promotes collaboration with stakeholders to make systems and/or analytics/data tools adaptable for efficient and effective stakeholder interactions, decision making and processing functionality.  This includes helping provide background on current configuration, assess requirements and proposed solution and testing requirements.
• Creates and ensures that all Bus Systems and Intelligence project / process plans, reports, dashboards, and updates clearly and intuitively convey key information to stakeholders for the purpose of supporting quality business decisions.
• Manages multiple projects according to plan. Monitors, assigns work, follows up and and reports progress to ensure work is delivered timely.
• Proactive continuous improvement by identifying opportunities, to standardize, improve service, achieve consistency/compliance and reduce rework while maintaining high levels of quality.
• Identifies and performs annual and ad hoc modifications into system configuration, reports and dashboards to maximize effectiveness.  Conducts necessary reviews and validation to ensure quality of deliverables.
• Supports compliance with Federal, State and Institutional regulations.  . Maintains documents and evidences that support compliance to regulations.
• Performs data validation and testing of new and existing Banner functionalities and technical solutions to satisfy business requirements. Performs testing of solutions against design and business requirements to ensure a quality result which delivers upon targets and expectations.
• Develops and documents User Acceptance Testing processes and adheres to 4 Process Change Controls required by Internal Audit.
• Perform daily and scheduled production maintenance tasks and fulfill customer requests. Ensure that SLAs are met and related business processes run smoothly.
• Understands and plans to ensure that system design changes (internal and external/IT driven) do not negatively impact processing,
• Coordinates with IT and other business partners to ensure all data integrations are running smoothly and that any issues are immediately identified, resolved and plans in place to ensure ongoing accuracy/compliance.
• Leads project tasks associated with the implementation or modification of a Student Finance system.
• Is responsive and reports status of all projects and issue resolution to appropriate stakeholders and ISS Leadership. Provides proactive updates until through completion/resolution.
• Leads in absence of the manager.

• Bachelor's Degree Technology, Business, Analytics, and/or Education.
• 1+ years' experience as Analyst, Business Systems and Analytics (or equivalent).
• Must have experience working with Banner.
• Expertise in understanding and analyzing business needs, designing solutions based on needs, and articulating business impacts.
• Experience developing solutions through review of existing processes / reporting / configuration, incorporating business requirements, design, configuration / build, and user acceptance testing.
• Experience in leading project / work teams, collaborating with IT, institutions, and all stakeholders to deliver high quality and timely results.
• Experience working in multiple Information Technology environments.
• Consistently plans, designs, and executes high quality advanced systems / analytics tools in addition to proactively leading complex work assignments and project teams.
• Expert understanding of business processes impacted by the business systems and/or analytical tools which this role supports.
• Banner configuration skills.
• Technical skills in understanding SQL preferred.
• Detailed and process oriented with demonstrated capabilities in business process design, modeling and requirements analysis; ability to translate into detailed system requirements and specifications.

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $42661.58 and $75065.24. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation