Associate Dean, Academic Success - Remote

Walden University is a member of Adtalem Global Education (NYSE: ATGE). More than 50 years ago, Walden University was founded to support adult learners in achieving their academic goals and making a greater impact in their professions and communities. Students from across the U.S. and more than 115 countries are pursuing a certificate, bachelor’s, master’s, or doctoral degree online at Walden. The university offers more than 100 online degree and certificate programs. Walden University is accredited by The Higher Learning Commission, hlcommission.org. For more information, please visit WaldenU.edu and WaldenFacts.com.

Walden’s Values and Mission 

Walden University provides a diverse community of career professionals with the opportunity to transform themselves as scholar-practitioners to affect positive social change. Students, faculty, and staff choose Walden because of that commitment, and we keep our values in mind with every action we take. 

We are a teaching institution specializing in Online higher education. We are committed to inclusive teaching and learning in all our academic endeavors with intentionality, using a framework of shared accountability to enhance and advance the equitable health and wellbeing of communities, systems, and organizations.

Our Students

Walden is a broad-access institution. We teach the students we have, nurture their curiosity, and support them as they develop academic skills to reach their degree goals. Walden serves a majority female-identifying student body, with over 40% African American and Black students and over 40% White students, as well as over 15% Latino/a/x and Asian and Pacific Islander students. We proudly embrace our LGBTQIAA+, (dis)abled, and first-generation college students, working parents and caregivers, as well as military veterans, and the unique cultural, linguistic, ethnic, and religious backgrounds of all our students. Most importantly, we acknowledge the impact of intersectionality on the lives of our students, and we strive to provide community, support, and rigor tailored to the individuals that are our students. 

Walden’s Office of Academic Support and Instructional Services (OASIS) provides instruction to help students develop academic and professional skills for success. We align our instructional support with university-wide, degree-level learning outcomes. Collaborating with teams across Walden, the OASIS team ensures that students are connected with flexible, seamless instructional support where and when they need it.

The Associate Dean for Instructional Services plays a pivotal role by leading the OASIS instructional services team. This team provides student support in services including the university-wide Walden Orientation and Welcome resource for incoming students, peer tutoring, peer mentoring, support courses, writing support, doctoral residencies, and instructional design of skill-building resources. The Associate Dean also contributes to developing and implementing strategy for integrating and scaffolding OASIS skill-building resources into course curriculum across Walden degree programs. The Associate Dean will be part of the OASIS Leadership team and will report to the Dean of OASIS.

This role includes opportunities for communication and collaboration with faculty, academic administrators, and student-facing support teams at Walden related to retention, persistence, and instructional support. Key traits sought for the person in this Associate Dean role include being strategic, flexible, and organized. The person in this role will bring heart to their work with students and colleagues. 

Responsibilities:

• Manage a team of project leads who conduct day-to-day operations for OASIS instructional services, including peer mentoring and tutoring, writing support, the Walden Orientation and Welcome, the SKIL support course program, and instructional design of synchronous and asynchronous skill-building resources, including videos and webinars.
• Coordinate with OASIS Leadership team to drive instructional services and university strategies, ensure projects, services, and resources led by the Instructional Services team meet degree-specific instructional support needs. 
• Collaborate with OASIS colleagues to build and ensure alignment of instructional support with OASIS and university-wide priorities and learning outcomes. 
• Collect and organize the Instructional Services team’s projects, resources, and support data in collaboration with the OASIS Lead Data Analyst.
• Work with the OASIS Content Management team to determine quality standards and best practices for OASIS instructional support content.
• Provide instructional support based on student needs. Support includes designing instructional material through audio, video, and self-paced modalities, lead and/or co-present live instructional sessions in concert with OASIS priorities and academic residencies.
• Engage with OASIS and/or university working groups, engage with university faculty, and participate in professional development opportunities. 
• Contribute to building a positive team culture and a healthy workplace in OASIS and beyond.
• Other duties as assigned.

• A minimum of five years of experience in higher education, preferably in a supervisory capacity. 
• Master’s degree with educational background and/or professional experience in online adult learning required; past or current doctoral program enrollment or completed doctoral degree, preferred.
• Experience leading and working with a team providing instructional support to students in online educational programs, particularly in a university cocurricular instructional department.
• Demonstrated experience in pedagogical best practices and teaching adult students online. Experience as an adult online learning student preferred.
• Demonstrated expertise in data collection and reporting.
• Strong collaboration, problem-solving, organizational, and communication skills.
• Adaptable and flexible based on students’ needs.
• Experience with learning management (e.g., Canvas, Brightspace), authoring (Articulate Rise or comparable), customer management (e.g., Banner, Salesforce), and/or data management (Power BI, Tableau, Qualtrics) systems and virtual communication tools (Microsoft Teams, Zoom).

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $77,996.84 and $140,851.54. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem's Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/us/en/benefits.
  
  You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.