Admission Coordinator- REMOTE

About Chamberlain University

Chamberlain University, an Adtalem Global Education institution, continues to raise the standard of nursing and healthcare education through a growing community of over 100,000 alumni who are making an impact in their communities around the world. Chamberlain has the largest school of nursing in the U.S. and is the leading grantor of Bachelor of Science in Nursing (BSN) degrees to underrepresented minority students in the country. The university is committed to addressing the national nursing shortage through the development of innovative programs to ensure nurses are practice ready as they step into the workforce. Chamberlain is comprised of the College of Nursing, with online and campus-based programs, and the College of Health Professions, offering a variety of bachelor’s, master’s, doctoral, and certificate programs. Chamberlain University is accredited by the Higher Learning Commission.

Visit chamberlain.edu for more information, and follow on Twitter, Instagram, Facebook, and LinkedIn.
 

Opportunity at a Glance
The Admission Coordinator supports the Director of Admission/Campus Admission team by performing a wide variety of activities supporting the enrollment process while sharing a clear understanding of educational departmental procedures. Under supervision from the Director of Admission supports and interacts with admission advisors, high school recruiters, staff, students and information services

Responsibilities

• Greets students, staff and visitors in a professional manner; answers questions and adheres to requests, and follows the TEACH values at all time, including time on the telephone.

• Handles all recruitment administrative staff and front office issues including resolving issues from students and staff.

• Shows outstanding customer service to all callers and visitors, uses discretion handling difficult calls and promptly routes to appropriate dept. / employee.

• Utilizes independent judgment, determining when to act for the Director of Admission and when to refer matters for personal attention.

• Assists the admission team in scheduling (or rescheduling) campus interviews and pre-enrollment visits. Follows up with prospective students throughout the enrollment process, including and not limited to, the collection of admission paperwork such as official transcripts and other necessary documents.

• Coordinates all activities pertaining to the new student lifecycle and Chamberlain University University Admission process.

• Reviews new student records to ensure accuracy, completeness and timely processing

• Prepares and generates activity reports to support and guide management.

• Researches, develops and follows existing and/or creates and implements new resources that create timely and efficient workflow.

• Maintains calendar and personal database, schedules meetings and events and assists with travel arrangements.

• Monitors admission advisor’s paperwork for accuracy and generates reports for the Director of Admissions.

• Maintains proficiency in multiple databases – entering, searching and updating prospective student information.

• Relates to prospective and accepted students by setting up appointments on behalf of the Chamberlain University Admissions Advisor.

• Monitors, orders and stocks recruitment supplies and maintains an adequate inventory.

• Performs other administrative and clerical duties and projects as assigned by supervisor.

• Additional support for the admission team in following areas:

• Completes other duties as assigned.

• Performs other duties as assigned

• Complies with all policies and standards

• High School Diploma Required or equivalent Required and some college Preferred
• 2 years experience in customer service and closely related clerical support experience Required
• PC skills in Microsoft Word, Outlook, Excel, Power Point and internet applications.
• Excellent organizational, customer service and data entry skills required.
• Must be able to prioritize and multi-task while working in a fast paced environment.
• Typing skills at least 40 wpm.
• Must have quality voice and pronunciation skills to be able to speak well and be clearly understood.
• Must be a self-starter and have the ability to work with little supervision.
• Must have excellent time management skills, be a team player, and willing to share and exchange.
• Must have the ability to make ethical decisions, doing what is always best for the students as well as the Company.
• Outstanding written and verbal communication skills are required.
• Valid state driver’s license and personal car are necessary.
• Ability to work evenings and weekends required.

 In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $16.65 and $27.36. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.