- Full-time
- Academic Operations
- Chamberlain University
- Remote (US), Atlanta
Academic Support Advisor
Remote
- Full-time
- Academic Operations
- Chamberlain University
REF3590T
Job description
This vacancy has now expired. Please see similar roles below...
About Chamberlain University
Chamberlain University, an Adtalem Global Education institution, continues to raise the standard of nursing and healthcare education through a growing community of over 100,000 alumni who are making an impact in their communities around the world. Chamberlain has the largest school of nursing in the U.S. and is the leading grantor of Bachelor of Science in Nursing (BSN) degrees to underrepresented minority students in the country. The university is committed to addressing the national nursing shortage through the development of innovative programs to ensure nurses are practice ready as they step into the workforce. Chamberlain is comprised of the College of Nursing, with online and campus-based programs, and the College of Health Professions, offering a variety of bachelor’s, master’s, doctoral, and certificate programs. Chamberlain University is accredited by the Higher Learning Commission.
Visit chamberlain.edu for more information, and follow on Twitter, Instagram, Facebook, and LinkedIn.
Opportunity at a Glance
The Academic Support Advisor I role is responsible for promoting student success through accurate and responsive advisement in the areas of academics, registration, persistence, and the student experience. Advisors are responsible for building a supportive environment that assists students to achieve their education goals by providing excellent customer service while identifying student needs and mentoring students to resolve potential academic issues. Advisors will also work closely with other university support teams to ensure that student inquiries are addressed in a timely and effective manner. The Academic Support Advisor I role functions as a role model for our TEACH values and fosters a culture of Chamberlain CARE consistent with our mission, vision, and purpose.
Responsibilities
- Assist students with appropriate course registration and ensure students understand degree requirements.
- Advocate for the advising needs of students that contribute to their successful enrollment, engagement, and completion of their educational goals.
- Advise students on university policies and procedures, program requirements, and related academic matters.
- Closely monitor students to proactively identify at-risk scenarios and identify opportunities to develop, implement, measure, and improve academic success strategies.
- Utilize appropriate systems and student data to confirm and track accurate enrollment, persistence, and graduation information for assigned students. Documents all interactions in the appropriate institutional systems.
- Coach students to explore alternatives to overcome barriers to persistence or graduation and makes appropriate resource referrals when necessary.
- Maintain a thorough understanding of all academic programs, policies and procedures including institutional policies, federal, and state regulations. Complies with applicable federal and state.
- Promote student self-service tools during advising interactions.
- Assist and engage students through a variety of communication This may include virtual/ video advising, inbound student calls, and proactive outreach to students to deliver a positive resolution.
- Identify opportunities and solutions that improve current methods and actively participate in the change of a constantly evolving organization.
- Collaborate with other departments and functional areas to deliver an optimal student
- Performs other duties as assigned
- Complies with all policies and standards
- Bachelor's Degree Required
- 1+ year of experience in Higher Education is desirable Preferred
- Outstanding customer service skills with 1+ years of customer service, academic advising, or related experience required
- Ability to work a variety of office hours including evenings and weekends
- High level of interpersonal, communication, and problem-solving skills
- Ability to work independently as well as function as part of a team
- Must be a self-starter with the ability to prioritize effectively
- PC skills in Microsoft Office, internet applications, and database Experience with Student Information Systems a plus
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.15 and $32.86. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.
Similar Jobs
Salary
Location
Remote
Job Type
Part-time
Location
Remote (US)
Category
Faculty
Institution
Walden University
Description
TrainingAll new Faculty Members receive specific training from Walden University in online teaching techniques, use of an electronic learning platform, specifics of the policies, procedures and degree
Reference
805108d1-f476-4f0c-ab40-3b5cb3364d25
Expiry Date
01/01/0001
Salary
Location
Remote
Job Type
Part-time
Location
Remote (US)
Category
Faculty
Institution
Walden University
Description
Training: All new Faculty Members receive specific training from Walden University in the techniques of online teaching, use of an electronic learning platform, specifics of the policies, procedures,
Reference
a4e33d58-69d0-4661-bf4a-fdf6b2a83453
Expiry Date
01/01/0001
Salary
Location
Remote
Job Type
Part-time
Location
Remote (US)
Category
Faculty
Institution
Walden University
Description
Opportunity at a GlanceContributing faculty members serve in a part-time capacity to educate Walden University Students by effectively and proficiently using online technology and resources so that kn
Reference
0b66efcb-a9c6-407d-9bde-b122e51a7d34
Expiry Date
01/01/0001
Salary
Location
Minneapolis
Job Type
Full-time
Location
Minneapolis
Category
Other
Institution
Walden University
Description
Opportunity at a Glance The Director, Product Management oversees the planning and execution to successfully develop and deliver innovative products and solutions. Working closely with institutional
Reference
cf5569ef-e57a-46d0-a540-916d71b1e1d7
Expiry Date
01/01/0001
Salary
Location
Houston
Job Type
Full-time
Location
Houston
Category
Faculty
Institution
Chamberlain University
Description
Do you remember the professor who encouraged you to believe in yourself and in your ability to be the successful nurse professional you are today? Now you can be that professor with Chamberlain Colleg
Reference
84a37d42-0d36-4a86-8b88-4442d1d2a045
Expiry Date
01/01/0001
Salary
Location
Remote
Job Type
Full-time
Location
Remote (US)
Category
Other
Institution
Walden University
Description
Opportunity at a Glance The position supports 2 Executive Leaders. The position provides heavy calendaring support for both leaders and other administration duties of a highly responsible and confide
Reference
5a6514bb-792e-421c-b152-6c99d42e5f3a
Expiry Date
01/01/0001
Salary
Location
Remote
Job Type
Full-time
Location
Remote (US)
Boston
Category
Sales & Business Development
Institution
Adtalem Global Education
Description
Opportunity at a GlanceJoin a dynamic team helping healthcare and other organizations and professionals achieve their goals. The Talent Solutions Consultant role ("Consultant") plays a very important
Reference
6bc20520-60d9-43eb-8325-29e93572bfb0
Expiry Date
01/01/0001
Salary
Location
Concord
Job Type
Part-time
Location
Concord
Category
Faculty
Institution
Chamberlain University
Description
Opportunity at a GlanceChamberlain College of Nursing has immediate need for qualified Adult Health/ Medical-Surgical Clinical Faculty (part-time) in our Bachelors of Science in Nursing program. In t
Reference
27e8bd26-cf7b-4fef-aee1-dcf87a622bd5
Expiry Date
01/01/0001
Salary
Location
Rancho Cordova
Job Type
Full-time
Location
Rancho Cordova
Category
Academic Operations
Institution
Chamberlain University
Description
Opportunity at a Glance Perform a variety of general office activities with a basic understanding of departmental procedures.ResponsibilitiesProvide administrative support in the area of typing corre
Reference
a0f5eec9-92d2-4755-a1e4-0ca54ca6cd9f
Expiry Date
01/01/0001
Salary
Location
Remote
Job Type
Full-time
Location
Remote (US)
Category
Academic Operations
Institution
Chamberlain University
Description
The primary responsibility for this role is to manage the data collection process including the manipulation and statistical analysis of multiple data sets, which includes data sets that are both inte
Reference
39060e36-ef11-47cb-8a9d-272a61e2e082
Expiry Date
01/01/0001
“Education is the passport to the future, for tomorrow belongs to those who prepare for it today.” - MALCOLM X
We believe in empowering students to achieve their goals, find success and make inspiring contributions to our global community.
Find out more- Remote (US), Atlanta