- Full-time
- Student Support
- Adtalem Global Education
- Lisle
Job description
About Adtalem Global Education
Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.
Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
Visit Adtalem.com for more information, and follow us on LinkedIn and Instagram.
Under general direction, this position provides support for student finance operations. Performs the necessary tasks as applicable to their team, such as TIV awarding, verification, disbursement and credit balance processing. This role is responsible for promoting student success through accurate and responsive processing of TIV aid and providing support to our internal customers and external agencies. In addition, this position prepares a variety of reports to analyze student finance trends.
Responsibilities
- Has full working knowledge of processes procedures, and policies related to current role and applies them.
- Has learned and applied advanced Title IV knowledge with minimal guidance including troubleshooting and providing recommendations
- Generate and analyze report data
- Identifies trends within student finance and analyzes reports and root cause analysis.
- Uses knowledge to anticipate potential questions or risks and proactively communicates potential resolution.
- Review and assess current process and procedures, suggest process improvements, and assist in the implementation of change including training of other colleagues.
- Presents report findings to management and explains any unusual changes.
- Ability to escalate concerns
- Assists in any database or student finance system conversions with student finance management and the IT department.
- Owns processes on the teams and is responsible for execution including mentoring colleagues and developing technical skills while increasing student finance knowledge.
- Holds oneself accountable for meeting team objectives and individual deadlines/SLAs. Brings any concerns with meeting deadlines to leadership.
- Performs other duties as assigned
- Complies with all policies and standards
- Bachelor's Degree Preferred
- 2 years of experience in student accounts and/or financial aid Preferred and
- 2 years of experience in an analytical position Preferred
- Strong working knowledge of Title IV Funding and Student Finance policy
- Excellent analytical skills with the ability to produce reports and interpret data.
- PC skills in Microsoft Office, in particular Excel, database and internet applications
- Communicates with impact both verbally and written in an accurate, understandable and succinct manner while adapting communication style to your audience.
- Proactively solves problems through asking questions, listening to responses, verifying information, considering alternate conclusions and staying solution focused.
- Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.70 and $32.86. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
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