Senior Analyst, Business Systems and Analytics

At Adtalem Global Education, we seek to empower students and members to achieve their goals, find success and make inspiring contributions to our global community. Adtalem is a leading healthcare educator that partners with organizations to proactively address future workforce needs and empowers career development with access to world-class academic curriculums, certifications and training programs across the medical and healthcare industries.

Adtalem institutions and companies include: American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine, and Walden University. (NYSE: ATGE; member S&P MidCap 400 Index) For more information, please visit adtalem.com.

The Senior (Sr) Analyst, Business Systems and Analytics primarily supports configuration and maintenance of Adtalem student financial aid systems.  Delivers reporting with business/operational insights (i.e., business intelligence) and/or provides business system capability that ensures ISS provides exceptional services to Adtalem Global Education (ATGE). Leverages resources and analytical/system development expertise to provide Institutional Support Services (ISS) colleagues and stakeholders with data, information and insight presented in a way that enables informed decision making. The Sr Analyst, Business Systems and Analytics builds, maintains, and improves ISS business systems and/or analytical tools. As a senior analyst takes a lead role in identifying improvement opportunities and leads projects for successful implementation and completion. Facilitates and promotes collaboration with internal and ATGE stakeholders including IT/Product Development and institutions, and delivers on work projects to ensure compliance, efficiency and effective delivery of ISS business systems and analytical tools. Provides training and mentorship/guidance to fellow or less experienced analysts and provides constructive feedback for their personal development and growth within the organization.

• Possesses high level of expertise in business areas and/or functions necessary to successfully lead technical analysis, design, configuration and implementation with the maintenance of financial aid systems (such as Banner, ProSAM & PowerFAIDS) and data analytics which supports success of ISS, ATGE and multiple institutions.
• Supports ISS and multiple institutions, potentially leveraging financial aid systems (such as Banner, ProSAM, & PowerFAIDS) and data sources.
• Facilitates and collaborates with stakeholders to make financial aid systems and/or analytics/data tools adaptable for efficient and effective stakeholder interactions, decision making and processing functionality.
• Creates and ensures that project / process plans, reports, dashboards, and updates that clearly and intuitively conveys key information to stakeholders for the purpose of supporting quality business decisions.
• Manages multiple projects according to plan. Monitors, assign work, follows up and reports progress to ensure work is delivered timely.
• Proactive continuous improvement by identifying opportunities, to standardize, improve service, achieve consistency/compliance and reduce rework while maintaining high levels of quality.
• Identifies and perform annual and ad hoc modifications into financial aid systems, reports and dashboards to maximize effectiveness.
• Supports compliance with Federal, State and Institutional regulations.
• Performs testing of solutions against design and business requirements to ensure a quality result which delivers upon targets and expectations.
• Develops and documents User Acceptance Testing processes and adheres to compliance requirements of Internal Audit.
• Lead reviews, identifies, and recommends technology and/or data enhancements to resolve issues, support maintenance and improve existing processes and tools.
• Develop and maintain accurate documentation to capture and communicate business requirements, process design, and procedures which clearly communicate with key stakeholders (i.e. IT/Product Management, system vendors and all ATGE/institutions), and provides for training and business continuity.
• Need to understand system design impacts on processing, reporting and analytics
• Leads project tasks associated with the implementation or modification of a Student Finance system
• Is responsive and reports status of all projects and issue resolution to appropriate stakeholders and ISS Leadership. Provides proactive updates until through completion/resolution.
• Collaborates with fellow Business Systems and Intelligence Analysts and may be cross-trained/providing back-up support across the team
• Leads in absence of the manager

• Bachelor’s degree required (Technology, Business, Analytics, and/or Education concentration preferred)
• Minimum of 1-2 years as Analyst, Business Systems and Analytics (or equivalent)
• Consistently plans, designs, and executes high quality advanced systems / analytics tools in addition to proactively leading complex work assignments and project teams
• Experience working with applicable financial aid systems such as Banner, ProSAM, PowerFaids, etc.
• Technical skills in understanding SQL queries and Unix/Linux commands preferred
• Expertise in understanding and analyzing business needs, designing solutions based on needs, and articulating business impacts.
• Analytical report writing skills using Excel and Power BI preferred
• Proficient with understanding and analyzing business needs, designing solutions based on needs, and articulating business impacts.
• Experience developing solutions through review of existing processes / reporting / configuration, incorporating business requirements, design, configuration / build, and user acceptance testing.
• Detailed and process oriented with demonstrated capabilities in business process design, modeling and requirements analysis; ability to translate into detailed system requirements and/or analytics/reporting specifications.
• Familiarity with Business Process Management (BPM) methodology (is a plus) and desire experience working with tools/technologies required to facilitate process modeling and documentation.
• Experience working in multiple Information Technology environments preferred.
• Displays excellent written and verbal communication skills with colleagues at all levels.
• Excellent collaboration, facilitation, and interpersonal skills.
• Exceptional organization, problem solving, and analytical skills.
• Complexity and Flexibility: This job requires detailed analysis, interpretive thinking, and the ability to develop innovative solutions to meet current business needs and anticipate future changes.  Individual needs to be able to prioritize competing demands, manage multiple projects and concurrent tasks, and adapt to changing priorities.  Must be results driven and committed to meeting set deadlines for established deliverables.  Must be capable of working with business and technical team members at all levels of the organization.

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In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $47766.34 and $86253.75. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/us/en/benefits.

We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.