Company Description
About Ross University School of Veterinary Medicine
Ross University School of Veterinary Medicine (RUSVM), an Adtalem Global Education institution, prepares students to become veterinary leaders by drawing connections among animals, people and the planet, as a member of the One Health Initiative. RUSVM offers research programs focused on emerging infectious and zoonotic diseases, conservation medicine and ecosystem health. RUSVM has graduated more than 6,000 students and offers postgraduate master’s, PhD, and Doctor of Veterinary Medicine (DVM) programs accredited by the St. Christopher & Nevis Accreditation Board and the American Veterinary Medical Association Council on Education. RUSVM is located on St. Kitts and includes the Ross University Veterinary Clinic, accredited by the American Animal Hospital Association.
Visit veterinary.rossu.edu for more information, and follow on Twitter, Instagram, Facebook, and LinkedIn.
Job Description
Opportunity at a Glance
Under the general supervision of the Deputy Director of Safety and Security, the Communications Center Dispatcher receives calls for emergency assistance and dispatches necessary units; performs a variety of support duties related to the operation of a Safety and Security communications center. Responsible for maintaining effective and efficient communications on a timely basis with Mobile Patrol Officers, outside emergency and law enforcement agencies and RUSVM Leadership. Monitors security cameras and ensures dispatch of appropriate units/officers.
Responsibilities
- Receives and processes emergency and non-emergency calls from members of the RUSVM Community both on and off campus.
- Determines nature and location of emergency; prioritize; dispatch emergency units as needed and in accordance with established procedures.
- Maintains communication with assigned units.
- Determines need to contact local law enforcement agencies and communicate status of emergency calls received from members of the Ross community
- Operates a variety of complex communications & computer equipment
- Performs data preparation and enters information into a computer system.
- Writes crime and incident reports.
- Relieves other security positions as necessary.
- Provides information to outside agencies such as local police force; fire rescue and emergency medical services and follow-up as appropriate
- Assist the Security Technologist in ensuring that all security systems (Computer Aided Dispatch, CCTV) are in working order.
- Performs a variety of support functions such as , indexing and record keeping, responsibility for management of lost and found
- Perform duties of Supervisor if the Shift Supervisor is sick or on vacation.
- Completes other duties as assigned.
- This position is a designated Campus Security Authority.
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications
- Associate's Degree Preferred
- Prior experience in a dispatch center, parking and traffic control, radio communications or in public relations Preferred
- Must be willing and able to attend and successfully complete all required training and continuing education.
- Requires a minimum of 4 CXC passes which must include English.
- Excellent command of oral and written language
- Demonstrated ability to work under a fast and changing pace and to work calmly under stressful and/or emergency situations.
- Ability to enforce and apply all laws, rules and regulations;
- read, understand and interpret standard official legal documents; exercise judgment and discretion in analyzing and resolving problems;
- read, correct and prepare clear and concise reports;
- give, follow and understand written and oral instructions;
- demonstrate sensitivity to, and respect for, a diverse population; operate a personal computer and enter data into computer database;
- follow standard procedures regarding the use of radios and department telephones;
- work effectively under stress in emergency situations;
- maintain cooperative working relationships. Remain calm in emergency situations. Convey clear, concise communications and directions.
- Requires knowledge of site security and patrol techniques; crime prevention and safety training techniques; dispatch radio codes and procedures; automated records management systems; CAD and other Security Systems; and emergency preparedness and response plans.
- Excellent knowledge of the geography of St. Kitts
- Excellent knowledge of the locations of various businesses and institutions in St. Kitts
Additional Information
We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.
