Manager- Academic Success

About Walden University

Walden University, an Adtalem Global Education institution, supports a diverse community of adult learners from across the U.S. and other countries, who seek to achieve their academic goals and make positive, lasting social change in their professions and communities. Walden offers more than 100 online degree and certificate programs, for students pursuing a bachelor’s, master’s, doctoral or certificate. Walden University has graduated more than 174,000 students and is accredited by the Higher Learning Commission.

Visit WaldenU.edu for more information, and follow on Twitter, Instagram, Facebook, Instagram and LinkedIn.

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

Opportunity at a Glance

The Manager, Academic Success reports to a Director or Executive Director and works closely with the academic and administrative staffs in the relevant Centers, Schools or College, to address a variety of academic, faculty, and student issues.

Responsibilities

• Review, develop, and administer procedures, policies, requirements, and infrastructure support utilized in relevant units for supporting academic issues, faculty, and students. Flexible scheduled, ability to work 2-3 times a month in the evenings. 

• Collaborate with associate directors (ADs) assigned to other colleges to formulate consistent university-wide approaches to various academic issues.

• Monitor college-level adherence to university policies pertaining to specified issues.

• Gather and analyze data on student and faculty academic activities in assigned college and collaborate with fellow ADs to prepare annual report on university academic performance.

• Report to the relevant Director on assigned operations within the unit in which he/she serves and ensure the use of the best practices and standardized procedures within that unit.

• Travel to relevant university meetings. Service on university and school committees and committees for other initiatives as needed.

• Performs other duties as assigned

• Complies with all policies and standards

• Master's Degree Required
• 5 years experience in higher education Required
• 3 years project management experience Required
• 3 years experience in distant learning Preferred
• Commitment to advocating for the learning and development needs of students earning their degrees in a distance learning environment.
• Excellent leadership, communication, team participation, team building, and human relation skills.
• Ability to work with individuals from diverse cultural and professional backgrounds in a collaborative manner.
• Ability to creatively solve problems.
• Ability to write effectively in both business and academic styles.

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $70696.34 and $124230.14. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
  
  You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation