- Full-time
- Admissions/Enrollment
- Walden University
- Chicago, Remote (US)
Enrollment Specialist
Remote
- Full-time
- Admissions/Enrollment
- Walden University
REF3996I
Job description
This vacancy has now expired. Please see similar roles below...
Walden University is a member of Adtalem Global Education (NYSE: ATGE). More than 50 years ago, Walden University was founded to support adult learners in achieving their academic goals and making a greater impact in their professions and communities. Students from across the U.S. and more than 115 countries are pursuing a certificate, bachelor’s, master’s, or doctoral degree online at Walden. The university offers more than 100 online degree and certificate programs. Walden University is accredited by The Higher Learning Commission, hlcommission.org. For more information, please visit WaldenU.edu and WaldenFacts.com.
Opportunity at a Glance
The Specialist, Enrollment serves as a team member with an acute ability to build trusted relationships with current and potential students while using in-depth knowledge of the university's programs and features. Specialists provide excellent service to prospective students to understand their personal and professional development goals to identify the appropriate higher education program to enable their future success.
Responsibilities
- Master the various steps in the enrollment process to include specialized areas such as financial aid.
- Effectively communicate the value propositions of our brands in order to be able to provide an excellent student experience by offering the right program and start date through various communication methods such as phone/mail/fax/direct mail to enable the prospect to make an informed decision for the appropriate academic program.
- Utilizes critical thinking and problem-solving skills to address and resolve student issues and ensure positive student experience.
- Exceeds performance standards through personal conduct, individual and team attitude.
- Contributes to the growth of the business by guiding prospective students through the University’s enrollment process and assessing potential applicants and determine if they are qualified to apply and enroll in all academic programs, including Doctoral and Alumni programs.
- Conduct quality inbound/outbound communications, increased level of lead activity, complete/accurate applications, professional demeanor, and positive working relationships.
- Consistently keep track of, enters information into computer software and ensures accurate student information while observing confidentiality of information in a regulated environment.
- Maintains positive relationships with students to help support program persistence and generate referral activity.
- Work collaboratively to build a strong team relationship by working with direct team and other functional departments.
- Participation in training sessions and activities to facilitate student enrollments and team collaboration is expected.
- Performs other duties as assigned.
- Complies with all policies and standards.
- Bachelor's Degree Required.
- 1+ years of customer service, account management or relationship building experience.
- 1+ years of previous admissions experience.
- Working knowledge of Microsoft Office (Word, Excel, Power Point) Preferred.
- Must possess confident telephone presence.
- Must possess excellent verbal, written and interpersonal communication skills.
- Must be self-motivated and able to work effectively in a team environment.
- Proven ability to work independently and manage multiple tasks efficiently by meeting quality standards.
- Possess a high-level understanding of products and degree programs offered to students.
- Must possess effective time management skills, sense of urgency and ability to plan and prioritize daily activities.
- Must possess consultative skills and demonstrate ability to adapt to change in a fast-paced environment.
- Must possess ability to receive constructive feedback and demonstrate accountability Must possess critical thinking, problem solving skills and good judgment.
- Must successfully complete Enrollment Specialist training, including product evaluations and telephone assessments before being certified as an Enrollment Specialist.
- Must maintain confidential student data in line with the Adtalem Code of Conduct and Ethics policy.
- Must comply with Adtalem Code of Conduct and Ethics policy in all professional activities.
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.15 and $32.86. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit: https://careers.adtalem.com/us/en/benefits.
We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.
Similar Jobs
Salary
Location
Chicago
Job Type
Full-time
Location
Chicago
Category
Academic Leadership
Institution
Chamberlain University
Description
The Project Manager is assigned to work closely with various groups to ensure the efficiency and effectiveness of solutions in support of business goals and objectives. While responsibilities are main
Reference
4c05995d-1e8c-478a-a58b-41f0087e9b60
Expiry Date
01/01/0001
Salary
Location
Remote
Job Type
Part-time
Location
Remote (US)
Category
Faculty
Institution
Chamberlain University
Description
Implements the College's philosophy, curriculum, program outcomes, and course objectives through clinical teaching, and service to the College, community, health system and profession.Assumes responsi
Reference
9b9ce1bc-b4b6-41b0-8397-601f6c7cd5cc
Expiry Date
01/01/0001
Salary
Location
Remote
Job Type
Full-time
Location
Remote (US)
Category
Academic Operations
Institution
Walden University
Description
Opportunity at a Glance Walden University is a pioneer in student-centered distance education. An accredited graduate institution with a mission for social change, Walden is dedicated to high academi
Reference
47530254-b8bb-413d-b40f-aa810ece72ba
Expiry Date
01/01/0001
Salary
Location
Chicago
Job Type
Full-time
Location
Chicago
Category
Academic Operations
Institution
Chamberlain University
Description
Opportunity at a Glance You will be primarily responsible for maintaining and improving post-licensure curricula, and all processes related to teaching/learning and assessment/evaluation to meet and
Reference
13d47867-7e0b-42e1-8b44-2057afd364ae
Expiry Date
01/01/0001
Salary
Location
Remote
Job Type
Part-time
Location
Remote (US)
Category
Faculty
Institution
Chamberlain University
Description
Opportunity at a GlanceYou've been preparing for this moment your whole life, dedicating yourself to become an expert with the knowledge and skills to help, to heal, to nurture, and change lives like
Reference
8b9b63cd-7a08-4c4a-b7ac-8a1d4cdadce1
Expiry Date
01/01/0001
Salary
Location
Birmingham
Job Type
Part-time
Location
Birmingham
Category
Faculty
Institution
Chamberlain University
Description
Teaching is onsite (in clinical setting) with one of our clinical partners.Schedule: most commonly 12-hour rotations (7a-7p) for three to four consecutive days.Capstone Final Clinical Overview:The cou
Reference
559d4ef3-4916-4dcb-8f1d-ff5a0402e2bc
Expiry Date
01/01/0001
Salary
Location
Boston
Job Type
Part-time
Location
Boston
Category
Faculty
Institution
Chamberlain University
Description
Opportunity at a GlanceChamberlain College of Nursing has immediate need for qualified Pediatric Clinical Faculty (part-time) in our Bachelors of Science in Nursing program. Teaching is onsite (in cli
Reference
1b279497-010d-432f-ad26-0b95ec8f95b0
Expiry Date
01/01/0001
Salary
Location
Wichita
Job Type
Part-time
Location
Wichita
Category
Faculty
Institution
Chamberlain University
Description
In this role, the clinical instructor:Implements the College's philosophy, curriculum, program outcomes, and course objectives through clinical teaching and service to the College, community, health s
Reference
73a48d6b-ee24-452f-96bc-174163c1a0c0
Expiry Date
01/01/0001
Salary
Location
Boston
Job Type
Part-time
Location
Boston
Category
Faculty
Institution
Chamberlain University
Description
Opportunity at a GlanceChamberlain College of Nursing needs qualified Maternal Child Faculty (pat-time) in our Bachelors of Science in Nursing program in Massachusetts. Teaching is onsite (in clinical
Reference
07dcf4de-51c4-4855-af09-fa414fc953b9
Expiry Date
01/01/0001
Salary
Location
Boston
Job Type
Part-time
Location
Boston
Category
Faculty
Institution
Chamberlain University
Description
Teaching is onsite (in clinical setting) with one of our clinical partners.Schedule: most commonly 12-hour rotations (7a-7p) for three to four consecutive days.Adult Health (Medical-Surgical) Nursing
Reference
e4b28b5f-7477-4a9a-ad6f-83d22c4155b8
Expiry Date
01/01/0001
“Education is the passport to the future, for tomorrow belongs to those who prepare for it today.” - MALCOLM X
We believe in empowering students to achieve their goals, find success and make inspiring contributions to our global community.
Find out more- Chicago, Remote (US)