Course Materials Analyst

Adtalem

At Adtalem Global Education, we seek to empower students and members to achieve their goals, find success and make inspiring contributions to our global community. Adtalem is a leading healthcare educator that partners with organizations to proactively address future workforce needs and empowers career development with access to world-class academic curriculums, certifications and training programs across the medical and healthcare industries.

Adtalem institutions and companies include: American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine, and Walden University. (NYSE: ATGE; member S&P MidCap 400 Index) For more information, please visit adtalem.com.

Opportunity at a Glance
 This position will support processes related to the procurement, implementation and payment of textbooks, eBooks and other course materials.  Colleague will support up to 6 different academic partners, collaborate with 10-15 vendors and internal customers, including Course Development, IT, Supply Management, Student Services, Finance and Academics.   

Responsibilities

• Collaborate with ATGE teams to support vendor relations:
• This individual will review and become familiar with vendor contracts and work with designated Contract colleagues to ensure external & internal parties are fulfilling terms of publisher/vendor contracts (ebook billing agreements, pricing arrangements w/electronics distributors, etc.)
•  Assist to review new course lab materials; Provide support and knowledge on ATGE-wide processes and deadlines

Review contracts and recommend changes:

• Keep a data store of current contracts with textbook publishers, textbook printers, online bookstore, eBook reader vendor, and various suppliers of courseware.
• Maintain a summary of pertinent contract prices, terms, and expiration dates.
• Ensure all invoices are aligned with contract pricing structures, accounting for special exceptions & reviewing vendor payment errors.
• Search for opportunities for savings opportunities for each institution. Report your findings and options to appropriate parties and assist in implementation.
• Intellectual property research and compliance:
• As part of the course development process, research requests to incorporate 3rd party content into institutional courses.
•  Maintain a database documenting prior approvals and agreements for use of 3rd party content.

Internal Client Support:

• Provide Online & Campus faculty with necessary teaching materials and related support.
• Troubleshoot and resolve course materials issues for certain institutions.
• Secure accessible course materials from publishers and other vendors for students requiring accommodations, per the Americans with Disabilities Act (ADA).
• Support institutional programs with special materials needs. Includes forecasting demand, initiating purchase orders, and manage inventory phase-outs and updates.
•  Coordinate with University Academics with course development & updates by researching new editions of textbooks & alternate text recommendations; provide SMEs & other development personnel with updated materials and eBooks.
• Reporting & analysis for various project groups, committees, task forces, etc. for booklist support; reports on publisher usage, eBook conversions, eBook & POD implementation rates.
• Auditing Internal & External Content Deliveries/Processes:
• Review of upcoming session course master details to ensure textbook/eBook details are correct and eBook/POD offerings are in place and ready for student use.
• Review of eBook & POD files to verify accuracy prior to student delivery.
• Review per-session booklist for out of date materials, books taken out of print, and lab Ongoing review of materials & processes for cost reduction opportunities (engineering equipment, lab kits, and non-eBooked textbooks).
• Course materials database admin & acquisition:
• Make updates to the central database of all course materials (books, lab kits, electronic materials, etc.) for all institutions and IES partners.
• Obtain new eBook & Print-on-Demand files from textbook publishers; back-end setup of new files with on-demand printer & e-reader platform.
• Coordinate the loading of new eBook/POD files in new/updated courses for student access.

Invoice & Billing Support:

• Generate enrollment recaps for publishers and courseware vendors. Apply individual contract terms to each recap (e.g., different pricing models, some publishers do not charge when a student uses the book he/she already owns, etc.).
• Processing incoming invoices for textbook publishers and vendors, ensuring they match the enrollment recaps sent to them. Resolve discrepancies with publishers, allocate charges to various academic partners, and ensure pricing and volume match publisher contracts.
• Process courseware invoices, such as for the Learning Management System, the eBook reader software, the printer of “print on demand” books. Ensure invoice pricing and terms match contract. Match invoice volume to actual volume, using Cognos reports, student order files, etc. Resolve discrepancies with vendors.
• Identify and propose areas for cost savings based on trends with course materials costs.
• Provide expense accrual information to Finance groups across all divisions.
• Process other miscellaneous invoices. Research contracts to verify invoice accuracy, provide supporting documentation to justify expenses. (For example, special software for academic technology pilot programs, equipment purchased for faculty review, student electronics equipment, UPS student return shipping, some faculty desk copies of textbooks, electronics kits, etc.)

Online Bookstore Management:

• Prepare bimonthly booklists with updates to current and new course materials for sale on students’ online bookstore (Ambassador).
• Prepare and provide eBook costs and fees per course to student accounts team, IT, and bookstore vendor.
• Review and track bookstore inventory levels, large volume purchase orders of certain specialty items, coordinate between bookstore and electronics vendors for fabrication and delivery of long-lead time student lab materials.
• Review bookstore inventory and recommend order quantities to minimize backorders, yet also minimize excess inventory that the organization must pay for when it becomes dead stock.
• Assist bookstore with troubleshooting and process exceptions relating to textbooks, student purchases, and vendor purchasing.

Serve as point of contact to bookstore for all institutions.

• Bachelor's Degree in Business Required or other related field Required or equivalent work experience 
• Business operations experience/background 
• 3 years work experience in an academic administration or supply management setting preferred and 1 experience modeling/designing business processes and/or analyzing data to support business decisions/hypotheses. Required and
• Experience with inventory management, forecasting, vendor management, and reviewing contracts Preferred and
• Experience with accounts payable 
• Demonstrated success establishing clear priorities to achieve business outcomes.
• Strong teamwork and interpersonal skills.
• Ability to interact with all levels within the organization and work with multiple projects simultaneously.
• Superior written and verbal communication skills.
• Excellent organization skills; must be able to manage tasks and projects with minimal guidance.
• Ability to work independently and make sound decisions with minimal supervision and direction.
• Software skills required (Microsoft Project, Word, Excel, PowerPoint, Access, Visio and Outlook).
• Proficient in SharePoint and Excel 

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $19.91 and $36.09. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
  
   

We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.