What Skills Do You Need to Be an Enrollment Specialist at Adtalem?

Applying to roles at Adtalem Global Education could change your life; working here will change the lives of others! 

The above statement applies to each and every role at Adtalem, where we seek to empower students to find success and make inspiring contributions to our global community. The role we want to spotlight today is our Enrollment Specialist role. You might be familiar with this role by the title of Enrollment Officer or Advisor, and these are, in fact, interchangeable terms.

What is the Role of an Enrollment Specialist?

As an Enrollment Specialist at Adtalem, you’ll build trusted relationships with current and potential students while using in-depth knowledge of the university's programs and features. You’ll also be a pro when it comes to providing a top-tier service to prospective students.

It’s worth noting that the exact responsibilities will vary depending on which of our institutions you join. 

If you’re wondering what skills and qualities will help you thrive in these roles, keep reading for our tips and guidance. 

4 Top Skills and Qualities for Admissions and Enrollment Specialists

1. Technical and Analytical Skills

In these roles, you’ll need to be able to work well with data; you have to consistently keep track of information and ensure this remains up-to-date and confidential. 

Your team will rely on your coordination and your ability to gather accurate data to put into reports. Mastering these kinds of skills will help Adtalem’s wider mission while also enhancing the experience of prospective students.

2. Organizational Skills

Managing multiple tasks efficiently while meeting high-quality standards is what we’re all about at Adtalem. Our Enrollment Specialist roles require exceptional organizational and time management skills.

Our tips for improving your organizational skills:

• Focus on prioritizing the order you complete your daily tasks—ensure you put urgent items at the top of your priority list.
• Set daily goals and make a plan for reaching each goal.
• Plan out your schedule with physical or digital planners such as Notion or Trello to give you a realistic idea of how much time you can allocate to each task. 
• If you have the capacity to delegate tasks, do it! Rely on your team when possible so you can work together to get urgent tasks completed. 

3. Communication Skills

As one of our Enrollment Specialists, you’ll need to conduct inbound and outbound communications while building positive work relationships. That means you need to clearly convey information and know how to build rapport. 

Here are some tips on improving your communication skills: 

• Build up your active listening skills by focusing on really hearing and understanding what is being said in the conversation.
• Work on delivering your information in a straightforward and succinct manner.
• When you’re talking to someone face to face, be mindful of your body language. Reflect on your gestures, posture, and facial expressions. 

4. Educational Background and Professional Experience

When you apply for roles in our Admissions & Enrollment department, our recruiters will consider your educational background (i.e., whether you have a Bachelor’s Degree) and your previous experience within higher education. 

If you can demonstrate the skills we mentioned above in your application, you’ll be well on your way to being a standout candidate.

Bring Your In-Demand Enrollment Specialist Skills to Adtalem Global Education

Are you passionate about higher education and helping students achieve their dreams? If so, a career as an Enrollment Specialist at Adtalem Global Education might be the perfect fit for you.

Now that you know more about the skills and qualities you’ll need to thrive in the role, why not take a look at our available opportunities? We look forward to welcoming you to the team!